Operations Project Manager

• Jan 2022 - Present

As the Operations Manager, my main responsibility is driving the company's daily operations and client project management strategies, reporting directly to the CEO. * People Operations Leadership: * Finance & Strategic Oversight: * Policies & Procedures Management: * Vendor and Contract Management: As a Project Manager, I improve and/or develop recruiting and onboarding processes for clients. Achieving remarkable results, with clients filling their roles 50% faster… Show more As the Operations Manager, my main responsibility is driving the company's daily operations and client project management strategies, reporting directly to the CEO. * People Operations Leadership: * Finance & Strategic Oversight: * Policies & Procedures Management: * Vendor and Contract Management: As a Project Manager, I improve and/or develop recruiting and onboarding processes for clients. Achieving remarkable results, with clients filling their roles 50% faster and reducing their cost per hire by 30%. * Assessing existing procedures and implementing new tools, software, SOPs, and documentation to enhance talent acquisition processes. * Providing comprehensive training and support to clients' hiring managers, ensuring seamless integration of changes and ongoing efficiency. * Facilitating continuous improvements to optimize talent acquisition strategies while maintaining effective stakeholder communication and change management documentation.

Lead Recruiter

• Apr 2021 - Jan 2022

I was promoted to Lead Recruiter, where I oversaw the recruiting marketing strategy and budget for all clients. My leadership extended to managing a team of four in the Talent Acquisition department, ensuring punctual role fulfillment, and contributing to new business development. * Developing a streamlined New Hire Onboarding and Training Manual Process, enhancing the transition for new team members. * Creating engaging social media and email campaigns to boost brand awareness and… Show more I was promoted to Lead Recruiter, where I oversaw the recruiting marketing strategy and budget for all clients. My leadership extended to managing a team of four in the Talent Acquisition department, ensuring punctual role fulfillment, and contributing to new business development. * Developing a streamlined New Hire Onboarding and Training Manual Process, enhancing the transition for new team members. * Creating engaging social media and email campaigns to boost brand awareness and candidate interactions, ultimately supporting the hiring process.

Talent Acquisition Recruiter

• Nov 2020 - Apr 2021

In this role, I initiated full-cycle recruitment for mid to senior-level positions for a diverse range of clients. Additionally, I fulfilled the Account Manager role, developed recruiting marketing campaigns, and trained hiring managers. * Successfully recruited over 70 professionals in my first year across multiple industries, including Education, Retail, Health, and Manufacturing. * Played a pivotal role in building and mentoring a Recruiting Team, hiring two new Recruiters before… Show more In this role, I initiated full-cycle recruitment for mid to senior-level positions for a diverse range of clients. Additionally, I fulfilled the Account Manager role, developed recruiting marketing campaigns, and trained hiring managers. * Successfully recruited over 70 professionals in my first year across multiple industries, including Education, Retail, Health, and Manufacturing. * Played a pivotal role in building and mentoring a Recruiting Team, hiring two new Recruiters before transitioning to the Lead Recruiter position.

Human Resources Coordinator

• Jul 2018 - Oct 2020

In this role, I contributed to a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. *Strategic Talent Acquisition: Initiated and managed full-cycle recruiting efforts, efficiently filling vacancies across all departments. Conducted candidate sourcing, interviewing, and selection processes, ensuring the organization had the right talent to thrive. *Comprehensive Onboarding and… Show more In this role, I contributed to a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. *Strategic Talent Acquisition: Initiated and managed full-cycle recruiting efforts, efficiently filling vacancies across all departments. Conducted candidate sourcing, interviewing, and selection processes, ensuring the organization had the right talent to thrive. *Comprehensive Onboarding and Training: Spearheaded the onboarding and training programs for all new hires, ensuring a seamless transition into the organization. Developed and delivered comprehensive training modules to foster employee growth and development. *Community Engagement and Talent Pipeline: Actively participated in local career fairs, community events, and universities' job fairs, cultivating strong relationships with educators, counselors, and potential candidates. Nurtured a talent pipeline, facilitating a steady influx of qualified candidates. *HR Management Support: Collaborated with the HR Manager on critical functions, including open enrollment, employee medical benefits, FMLA administration, wellness program implementation, payroll coordination, semi-annual pay raises, and annual performance evaluations. *Employee-Centric Projects: Worked closely with managers and the Director to drive unique employee-related projects aimed at enhancing team camaraderie and boosting overall workplace satisfaction. In this role, I contributed to creating a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. Show less In this role, I contributed to a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. *Strategic Talent Acquisition: Initiated and managed full-cycle recruiting efforts, efficiently filling vacancies across all departments. Conducted candidate sourcing, interviewing, and selection processes, ensuring the organization had the right talent to thrive. *Comprehensive Onboarding and… Show more In this role, I contributed to a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. *Strategic Talent Acquisition: Initiated and managed full-cycle recruiting efforts, efficiently filling vacancies across all departments. Conducted candidate sourcing, interviewing, and selection processes, ensuring the organization had the right talent to thrive. *Comprehensive Onboarding and Training: Spearheaded the onboarding and training programs for all new hires, ensuring a seamless transition into the organization. Developed and delivered comprehensive training modules to foster employee growth and development. *Community Engagement and Talent Pipeline: Actively participated in local career fairs, community events, and universities' job fairs, cultivating strong relationships with educators, counselors, and potential candidates. Nurtured a talent pipeline, facilitating a steady influx of qualified candidates. *HR Management Support: Collaborated with the HR Manager on critical functions, including open enrollment, employee medical benefits, FMLA administration, wellness program implementation, payroll coordination, semi-annual pay raises, and annual performance evaluations. *Employee-Centric Projects: Worked closely with managers and the Director to drive unique employee-related projects aimed at enhancing team camaraderie and boosting overall workplace satisfaction. In this role, I contributed to creating a robust HR framework that enabled the organization to attract, onboard, and retain top talent while fostering a positive workplace culture. Show less

Recruiting Coordinator

• Nov 2017 - Jul 2018

As a Recruitment Coordinator at IBEX Global, I played a vital role in the talent acquisition process, supporting the Head Recruiter and Recruiting Manager in various aspects of recruitment and HR. My key responsibilities included: *Candidate Selection and Prescreening: *Offer and Pre-Employment Process Oversight *ATS Management * Onboarding and Community Engagement As a Recruitment Coordinator at IBEX Global, I played a vital role in the talent acquisition process, supporting the Head Recruiter and Recruiting Manager in various aspects of recruitment and HR. My key responsibilities included: *Candidate Selection and Prescreening: *Offer and Pre-Employment Process Oversight *ATS Management * Onboarding and Community Engagement

Administrative Assistant

• Mar 2015 - Dec 2016

As an Admin Assistant, I played a pivotal role in managing client accounts and providing comprehensive administrative support. My key responsibilities included: * Client Account Management * Support to Licensed Broker * Hiring Process Oversight * Attendance and Time-sheet Management * Office Operations and Supplies Management As an Admin Assistant, I played a pivotal role in managing client accounts and providing comprehensive administrative support. My key responsibilities included: * Client Account Management * Support to Licensed Broker * Hiring Process Oversight * Attendance and Time-sheet Management * Office Operations and Supplies Management

Front Desk Receptionist

• Dec 2011 - Jun 2014

Fulfilled a crucial role as the first point of contact for patients and visitors. Key responsibilities included: * Patient Registration and Data Management * Agenda Coordination * Patient Confidentiality and Data Security Fulfilled a crucial role as the first point of contact for patients and visitors. Key responsibilities included: * Patient Registration and Data Management * Agenda Coordination * Patient Confidentiality and Data Security

Internship Hotel Receptionist - High School Program

• Jun 2010 - Jul 2010