Tatiana Cerda
Enterprise Application Specialist at Health Choice Network- Claim this Profile
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Bio
Experience
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Health Choice Network
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Enterprise Application Specialist
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Mar 2021 - Present
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Femwell Group Health
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United States
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Hospitals and Health Care
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100 - 200 Employee
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EHR Implementation Specialist
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Dec 2016 - Mar 2021
Implementation Specialist assists with information technology services tailored to the needs of doctors' offices. We ensure that all IT tasks have been completed successfully, and to provide on-site support during the process a practice is adopting electronic health records. Implementation Specialist assists with information technology services tailored to the needs of doctors' offices. We ensure that all IT tasks have been completed successfully, and to provide on-site support during the process a practice is adopting electronic health records.
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Administrative Assistant
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Nov 2014 - Dec 2016
• Answered Telephones• Customer Service• Optimized patients' satisfaction• Obtained revenue by recording and updating financial information• Recorded and collected patient charges• Maintaining records and accounts• Intake new patients• Medical Records• Use two EMR systems; Medios and MedStar • Answered Telephones• Customer Service• Optimized patients' satisfaction• Obtained revenue by recording and updating financial information• Recorded and collected patient charges• Maintaining records and accounts• Intake new patients• Medical Records• Use two EMR systems; Medios and MedStar
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Surgical Coordinator
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Nov 2014 - Dec 2016
• Check patient insurance coverage; determine if referral or authorization for surgery is needed, and start process if needed.• Set time, date and location for procedure; arrange pre-operative testing and/or exam as needed • Advice and counsel patient regarding food, fluid and medication intake and restrictions prior to surgery • Prepare and provide pre-op patient forms• Maintain excellent communication with surgery patients, including returning phone calls promptly. • Answer telephone lines; make, reschedule, or cancel appointments, forward or take messages as needed• Schedule post op appointments as needed• Track all surgery cases from day of physician’s recommendation for surgery done electronically and kept current.• Maintain written chart notes to indicate status of case.• Maintain updated and accurate notes in Management concerning all billing and insurance issues discovered, and update billing information as needed.• Chart when surgery is completed.
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Customer Service Agent
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Nov 2012 - Jun 2013
• Answered Telephones• Customer Service• Invoicing• Disbursements• Filing• Shipping & Handling • Answered Telephones• Customer Service• Invoicing• Disbursements• Filing• Shipping & Handling
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Central Beer Import & Export
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United States
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Wholesale Import and Export
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1 - 100 Employee
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Customer Service Representative
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Feb 2010 - Dec 2011
• Inventory• Sales• Promoting Product• Customer Service• Sales Site Setup • Inventory• Sales• Promoting Product• Customer Service• Sales Site Setup
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Education
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Florida International University
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management -
Keiser University-Ft Lauderdale
Associate's degree, Criminal Justice and Corrections