Tatiana C.

Customer Success Manager at Salonized
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Contact Information
us****@****om
(386) 825-5501
Location
Amsterdam, North Holland, Netherlands, NL
Languages
  • German Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Italian Professional working proficiency
  • English Full professional proficiency
  • French Full professional proficiency
  • Dutch Limited working proficiency

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Experience

  • Salonized
    • Netherlands
    • Software Development
    • 1 - 100 Employee
    • Customer Success Manager
      • Jul 2023 - Present

      -leads conversion and upselling -advising beauty salons -reduce overall churn rate -leads conversion and upselling -advising beauty salons -reduce overall churn rate

  • Roamler
    • Netherlands
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Community Manager Retail
      • Feb 2023 - Jun 2023

  • Swapfiets
    • Netherlands
    • Consumer Goods Rental
    • 400 - 500 Employee
    • Quality Assurance & Trainer
      • Aug 2022 - Jan 2023

      -Responsible for the customer service quality, reviewing and coaching customer service representatives-Creating training content and training employees-Onboarding new joiners

    • Customer Service Representative
      • Nov 2021 - Jul 2022

      French, Spanish, Italian, Dutch and German market

  • Schiller Rechtsanwälte AG
    • Switzerland
    • Law Practice
    • 1 - 100 Employee
    • Assistant
      • Nov 2019 - Dec 2020

  • Baila Conmigo Tanzschule
    • Germany
    • Performing Arts
    • Dance Instructor
      • May 2017 - Dec 2020

  • Thomas Müller Chocolatier
    • Switzerland
    • Food and Beverage Manufacturing
    • Sales Employee
      • May 2016 - Aug 2019

  • HYDROWATT AG
    • Switzerland
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Administration
      • Jun 2014 - Jul 2017

Education

  • University of Zurich
    Bachelor of Laws - LLB, Law
    2015 - 2019

Community

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