Assistant Clubhouse Manager

• Mar 2022 - Present

• Enhances fluidity of day-to-day operations while working alongside the Clubhouse Manager to oversee all food and beverage, housekeeping, and member-facing departments • Actively participates in the strategic planning and development of club operations, systems and procedures, and building expansions• Organizes the training, coaching, and development of new and existing team members• Demonstrates the ability to be flexible and multi-task in both a fast and slow paced environment, consistently prioritizing the member experience and filling in staffing gaps as needed• Responsible for effectively communicating verbally and digitally across all departments in order to surpass member expectations• Applies time-management strategies while balancing front of house and office responsibilities to successfully anticipate member needs and support the clubhouse team Show less

Food and Beverage Manager

• Jan 2020 - Mar 2022

• Operated as vibrant team leader, overseeing all meal periods and dining areas with a focus on precise execution of steps of service and creation of memorable experiences• Served as the point of contact for the clubhouse and food and beverage operations during the planning and execution of member tournaments and events• Created the current 80-page manual for the food and beverage’s standard operating procedure and knowledge base• Successfully maintained inventory, JONAS software, and systems for a $1,000,000 food and beverage operation Show less

Club Management Extern

• May 2019 - Jan 2020

• Developed a meticulous attention to detail by focusing on delivering unparalleled fine dining service to an exclusive membership base• Energetic part of food and beverage operations for 650 people including members, member guests, players and media personnel throughout the 2019 Arnold Palmer Cup• Developed a variety of skills by completing rotations in all departments, including food & beverage, concierge, valet, housekeeping, culinary, golf services and course maintenance

Graduate Assistant

• Jan 2018 - May 2019

• Assisted in preparation and execution of events related to the Masters Tournament hiring process, including hosting over 800 student interviews in one day • Handled data management tasks and various inquiries to assist the golf tourism program and students working the Masters Tournament • Assisted in preparation and execution of events related to the Masters Tournament hiring process, including hosting over 800 student interviews in one day • Handled data management tasks and various inquiries to assist the golf tourism program and students working the Masters Tournament

Server - Masters Tournament

• Apr 2019 - Apr 2019

Catering Assistant & Team Lead

• Dec 2017 - Feb 2019

• Coordinated teams and executed off-premise events ranging from 10 – 200 guests in social, formal, and corporate settings • Organized necessary supplies for off premise events, communicated with kitchen staff, and provided excellent service to event attendees • Coordinated teams and executed off-premise events ranging from 10 – 200 guests in social, formal, and corporate settings • Organized necessary supplies for off premise events, communicated with kitchen staff, and provided excellent service to event attendees

Server

• Apr 2018 - Apr 2018

Spent a week at Quail Hollow Golf Club working the Wells Fargo Championship as a server in the Pavilion, providing an unforgettable experience for members and their guests. Spent a week at Quail Hollow Golf Club working the Wells Fargo Championship as a server in the Pavilion, providing an unforgettable experience for members and their guests.

Busser - Masters Tournament

• Apr 2015 - Apr 2018

Delivered high quality service to patrons during the Masters Tournament and ensured service ran smoothly (2015, 2016, 2017, 2018 Tournaments) Delivered high quality service to patrons during the Masters Tournament and ensured service ran smoothly (2015, 2016, 2017, 2018 Tournaments)

Corporate Hospitality Representative

• Aug 2017 - Aug 2017

Worked during Championship week in Guest Services checking credentials and providing superior customer service. Worked during Championship week in Guest Services checking credentials and providing superior customer service.

Programs & Events Associate

• Nov 2015 - Jun 2017

• Assisted in the planning and facilitation of conferences and meetings for 20 – 500 attendees • Created and designed informative mobile event apps for all meetings and conferences • Designed PowerPoint presentations for conferences and awards banquets • Partook in Pre/Post-Conference & BEO meetings with vendors and S.C. Chamber Events Team • Communicated with exhibitors to ensure sponsor benefits were fulfilled • Assisted in the planning and facilitation of conferences and meetings for 20 – 500 attendees • Created and designed informative mobile event apps for all meetings and conferences • Designed PowerPoint presentations for conferences and awards banquets • Partook in Pre/Post-Conference & BEO meetings with vendors and S.C. Chamber Events Team • Communicated with exhibitors to ensure sponsor benefits were fulfilled

Sales Associate

• Jul 2015 - Jan 2016

Front Desk Agent

• May 2015 - Nov 2015

Event Planning Intern

• May 2015 - Aug 2015

• Produced over thirty memorable weddings and social events through the active practice of organization, attention to detail, teamwork, food preparation and event scheduling • Charged with creating memorable experiences for guests, vendors, and the wedding party • Produced over thirty memorable weddings and social events through the active practice of organization, attention to detail, teamwork, food preparation and event scheduling • Charged with creating memorable experiences for guests, vendors, and the wedding party