Experience

Houston Marriott Sugar Land

• United States
• Hospitality
• 1 - 100 Employee

• Front Desk Agent

  • Jun 2021 - Present

  Greet guest with enthusiasm and in a timely manner Effectively assist guests with reservation arrangements and special requests Monitor guest satisfaction and solve guest issues & complaints Fil end of shift reports Answer phones effectively to ensure great customer service Greet guest with enthusiasm and in a timely manner Effectively assist guests with reservation arrangements and special requests Monitor guest satisfaction and solve guest issues & complaints Fil end of shift reports Answer phones effectively to ensure great customer service



SEPHORA

• France
• Retail
• 700 & Above Employee

• Cosmetic Beauty Advisor

  • Nov 2019 - May 2021

  Assist guests with questions about products in the store Increase achieving store goals and sales Order shipment to the store and restock inventory Market company through social media & flyers Assist guests with questions about products in the store Increase achieving store goals and sales Order shipment to the store and restock inventory Market company through social media & flyers



Japaneiro's Sushi

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Dec 2017 - Oct 2019

  Maintain a professional attitude with all customers and handle comments and concerns Assist operations team with any tasks needed during down time Call guest to confirm reservations and timings Pleasantly greet all guests as they walk in Organize large groups of parties, making a catering log to go with it Maintain a professional attitude with all customers and handle comments and concerns Assist operations team with any tasks needed during down time Call guest to confirm reservations and timings Pleasantly greet all guests as they walk in Organize large groups of parties, making a catering log to go with it