Experience

Care first

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Quality Assurance analyst

  • Apr 2013 - Jan 2015

  Washington D.C. Metro Area Assessed client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits. Ensured UAT and various types of Testing are completed within established time and that testing objectives conform to Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD). Performed User Acceptance Testing(UAT)… Show more Assessed client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits. Ensured UAT and various types of Testing are completed within established time and that testing objectives conform to Business Requirement Specification (BRS), Software Requirement Specification (SRS) and User Requirement Document (URD). Performed User Acceptance Testing(UAT) and End-to- End Testing of CareFirst My Way HSA, Web Member & Provider Portals modules Weekly status updates with clients and followed up with any necessary communication. Conducted GAP analysis on current system for feedback to clients. Work with developers, analysts and consultants during the development and implementation phases to ensure that acceptability criteria are being met and to manage scope creep and change requests. Communicated testing results and provided recommendations based on issues discovered. Ability to translate business requirements into test scenarios, cases and scripts. Tested applications manually to assure the system met requirements. Review test plans and monitor the testing process to ensure that business results are adequately tested with minimal risk Prepares system flow charts, decision tables, record layouts, screen displays, and formats for reports. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Quality Assurance

  • Jan 2011 - Mar 2013

  Persipenny, New Jersey Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications. Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements. Report tracked defects with reference to severity and types using JIRA. Involve in Performance testing, Regression… Show more Interact with business owners, SMEs, and management team to identify scope and to prepare Business Requirement Document, Use Case, User Story, and Activity Diagrams to further develop Technical requirements and/or Functional Specifications. Interface with end-users and project business sponsors to determine, document, and obtain signoff on business requirements. Report tracked defects with reference to severity and types using JIRA. Involve in Performance testing, Regression testing, System testing and User Acceptance Testing. Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conform to deadlines. Conduct sprint planning based on new and backlogged requirements. Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users and SME’s. Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases. Establish and maintain traceability matrix until all the business requirements are signed off. Perform task decomposition, delegated tasks and monitored project milestones using MS SharePoint and XJIRA Capture quality attributes, external/internal constraints for functional/non-functional requirements. Prepare project related presentations and provide progress reports to the higher management and stakeholders using MS Office. Work with the Quality Assurance lead to develop detailed Test Plan and Test Cases Suggest measures and recommendations to improve the current application performance Environment: MS SharePoint, Visio, HP ALM, JIRA, JAWS, WAVE, UML, SQL, MS Project, MS Office. Show less