Experience

Pfida

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Customer Relations Assistant

  • Nov 2022 - Present



Kingfisher plc

• United Kingdom
• Retail
• 700 & Above Employee

• Digital Hub Administrator

  • Aug 2022 - Nov 2022

  During my time here at B&Q, I have been working closely with the team leaders to ensure everything is running smoothly, managing deliveries, handling paperwork and dealing with customer queries and complaints. The role includes taking calls and responding to emails as well as CRMS. I am required to work within tight deadlines and ensure many tasks are completed by the end of the day. I liaise with a variety of people on a day to day basis. I keep everything organised and well maintained. During my time here at B&Q, I have been working closely with the team leaders to ensure everything is running smoothly, managing deliveries, handling paperwork and dealing with customer queries and complaints. The role includes taking calls and responding to emails as well as CRMS. I am required to work within tight deadlines and ensure many tasks are completed by the end of the day. I liaise with a variety of people on a day to day basis. I keep everything organised and well maintained.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2021 - Oct 2022

  Along with my studies I am currently working part time in IKEA, which is allowing me to further better my communication skills as well as my confidence. Along with my studies I am currently working part time in IKEA, which is allowing me to further better my communication skills as well as my confidence.