Tasneem Davis

Customer Service Agent at SnapScan
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Contact Information
us****@****om
(386) 825-5501
Location
Roodepoort, Gauteng, South Africa, ZA

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Experience

    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Service Agent
      • Apr 2023 - Present

    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • VIP Service Officer
      • Jan 2022 - Mar 2023

    • Customer Care Officer
      • Nov 2019 - Dec 2021

    • South Africa
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Information Technology Assistant
      • Jan 2019 - Sep 2019

      IT and Sales Intern: Training: • Bi360 • Alison.com • AWS (Amazon Web Services) • AA (Automation Anywhere) • Zoho • Cinegy • Cisco Sales • Cisco Threat Hunting Tools Workshop: o AMP for Endpoints o Umbrella Investigate o Threat Grid o Threat Response Technical: • Troubleshoot laptops and provide solutions • Create bootable USB • Load Windows 10 • Configure laptops • Windows Defender/ Switching Networks, etc. • Changing permissions • Active Directory • Most IT tasks Sales: • Working with financial calculators • Requesting quotes • Bid Management and submitting bids • Invoicing • Working with the CSD (Central Supplier Database) Show less

Education

  • Unicaf
    Bachelor of Science - BS, Computer Science
    2021 - 2024
  • Torque IT
    NQF Level 4- ICT Support, Information Technology
    2018 - 2019

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