Experience

Nest Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Office Manager

  • Jul 2022 - Present

  New Orleans, Louisiana, United States



Ochsner Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Jan 2020 - Jul 2022



OPS Family Care

• Office Manager

  • May 2017 - Oct 2019

  Gretna, Louisiana, United States Administrative Clerical Tasks (i.e. answering phones, scheduling, filing, copying, etc.) Billing and Coding, Data Entry, Human Resource Documentation, Credentialing of LCSW with Insurances, Submitting Prior Authorizations, Developing Operational Policies, Insurance Claims, kept tract of incoming and outgoing mail, maintained office supply inventory, travel management, created and procced invoices.



Children's Hospital

• Patient Service Representative

  • 2015 - 2017

  New Orleans, Louisiana, United States Responsible for processing all Inpatient and Outpatient registration using the correct admit format, responsible for obtaining all necessary demographic and financial information from parent or legal guardian. All documents obtained during registration must be scanned into the electronic document imaging system and legible. Verifying patient insurance information and verifying proper authorizations. Communicating with patient doctor, secretary, and nurse to verify correct information. Data… Show more Responsible for processing all Inpatient and Outpatient registration using the correct admit format, responsible for obtaining all necessary demographic and financial information from parent or legal guardian. All documents obtained during registration must be scanned into the electronic document imaging system and legible. Verifying patient insurance information and verifying proper authorizations. Communicating with patient doctor, secretary, and nurse to verify correct information. Data entry of patient information, collects appropriate funds when necessary, verifying room balances. Experience with insurance verification, obtaining prior authorizations. Working with systems such as Invasion Corner, Next Gen, OR Manager, Med Koder, File Zile, and Siemen Aeos, reading physician orders, processing Medicare, Medicaid and commercial insurances benefits and reimbursement systems with managed care contracts, staying in compliance with federal, state TJC and third-party regulations, including EMTALA, HIPPA, DHH, the collection of money at the point of service, processed and contacted insurances for precertification and authorization requirements, checking in patients and processing reports. Show less



Security Experts & Leaders

• Office Manager

  • 2014 - 2015

  New Orleans, Louisiana, United States Responsible daily for ensuring the smooth operation of the office and administrative functions. Present a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc. by phone, in person, and email. Responsible for development & implementation of efficient office systems, keeping office equipment maintained for organizational functions and general meeting support: including arranging, follow up calls, maintaining office space schedules, securing food… Show more Responsible daily for ensuring the smooth operation of the office and administrative functions. Present a professional, welcoming first contact to all clients, funders, vendors, board members, staff, media, etc. by phone, in person, and email. Responsible for development & implementation of efficient office systems, keeping office equipment maintained for organizational functions and general meeting support: including arranging, follow up calls, maintaining office space schedules, securing food and supplies, copying + faxing. Responsible for incoming and outgoing mail, shipping and receiving. Provide support for teams: staffs travel arrangements and expense tracking, program and stipend supplies, etc. Provide support for Human Resources interview schedule, applicant pool, resume files, orientation, monitoring time sheets. Track and help manage ED calendar, assist with meeting set up, and other duties as assigned. Show less



CVS Pharmacy

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Lead Pharmacy Technician

  • 2011 - 2014

  New Orleans, Louisiana, United States Taking prescriptions from customers and entering the data in the system, pulling/counting/ filling medication. Assist at the registers. Filing away original prescription and keeping inventory of medication to order and stacking shelves. Dealing with third party insurances. Calling doctor's office for refill.



Washington Mutual Bank

• United States
• Banking
• 1 - 100 Employee

• Bank Teller

  • 2005 - 2010

  Houston, Texas, United States Completed all financial transactions for customers including withdrawals, deposits, transfers, opening accounts, etc., continuously reached goals of referrals for different financial products such as consumer and Mortgage Loans, CDs, Money Market accounts, IRA's etc.



Clark's Construction

• Office Manager/Administrator

  • 2002 - Aug 2005

  New Orleans, Louisiana, United States Screened incoming calls, prepared invoices for shipping/receiving and purchase orders, completed credit memos, printed checks, prepared bank deposits and wire transfers, issued credit advances, completed loan/credit applications, maintained reconciliation accounts, distributed mail, managed inventory, and performed general clerical duties.