Experience

America's Best Contacts & Eyeglasses

• United States
• Retail
• 700 & Above Employee

• District Manager

  • Jun 2018 - Present

  As a District Manager I am responsible for overseeing the North Houston markets currently consisting of 13 locations. As a District Manager I am responsible for overseeing the North Houston markets currently consisting of 13 locations.



Regis Corporation

• United States
• Consumer Services
• 700 & Above Employee

• Senior District Leader

  • Mar 2018 - Jun 2018



Visionworks of America

• United States
• Retail
• 700 & Above Employee

• Territory Director

  • Oct 2012 - Dec 2017

  Accomplished Multi-unit manager who was challenged with driving overall sales and profitability within a broken territory during an inclusive transformation within the company. Trained, developed and motivated store teams totaling 14 stores (10-15 associates per store) on delivering quality product, sales, and customer service excellence that contributed to associate satisfaction and customer retention and loyalty. Significantly grew sales within the territory from 2012 to 2017. Led the territory from ranked #39 in the company to TOP 10. Earned #1 ranking in the company for converting exams into buying customers. Part of a region that led the company in adding total solution for the customers with Lens Cleaning Kits and Eyeglass Protection Plans sold, with nine territories ranking one through nine in both. Also, part of a region that ranked #1 in the company for Managed Vision Care Multiple Pair Sales.



The Connor Group

• United States
• Real Estate
• 200 - 300 Employee

• Profit Center Manager

  • Feb 2011 - Oct 2012

  The Connor Group owns and operates 16,000 luxury apartment units in seven markets: Atlanta, Charlotte, Cincinnati, Columbus, Dallas, Dayton, and Raleigh-Durham. Specializing in smart growth – acquiring Class A properties in Class A locations.As a PCM I am accountable for following:•To perform and run business as my own, implementing strategies that would drive business processes and behavioral change •Accountable for ongoing management of total operations-expense control, physical occupancy, vendor relations,price negotiation, resident retention, and service.•Billing, coding, and invoicing •Manage and motivate sales staff to meet weekly and monthly sales objectives with clear expectations and holding staff accountable•Drive revenue, profit, and market share•Time management and prioritizing•Address and resolve customer issues timely and effectively•Thrive in a fast-paced work environment



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Regional Sales Manager

  • Apr 2008 - Jul 2011

  Accountable for achieveing regional sales and profitability goals. Provide direction and leadership to the field team. Implementing coaching plans that contribute to regional customer service improvements and sale processes. Responsible to work as a liaison between host environment and OD office, strategizing business growth to increase regional revenues, profits, and service. Evaluate market trends and competition. Problem solving, facilitating creative improvements,hiring and inspiring others.



Sears Optical-Luxottica Retail

• Optical/Market Manager

  • 2007 - 2008

  Performed all duties involved in running a successful optical retail establishment-business growth, sales increases, profit, training, and implementing leadership competencies. Create customer loyalty and retention by aligning business and service strategies of the competition, responsible for ensuring a seamless environment between retail side and optometrist for customers/patient. Supported RSM with developing and recruiting talent. Performed all duties involved in running a successful optical retail establishment-business growth, sales increases, profit, training, and implementing leadership competencies. Create customer loyalty and retention by aligning business and service strategies of the competition, responsible for ensuring a seamless environment between retail side and optometrist for customers/patient. Supported RSM with developing and recruiting talent.



Costco Wholesale

• United States
• Retail
• 700 & Above Employee

• Optical Manager

  • Mar 2004 - Aug 2007

  Responsible for direct operations of optical department. Managed budgets, financial statements, third party vision programs. Recruit, interview, and hire optical staff and OD partners. Worked as a liaison between Costco and optometrist, evaluating opportunities for business growth through patient/exam count, marketing, and service/products. Developed plans for merchadising. Responsible for ordering supplies, frames, and OD equipment. Responsible for direct operations of optical department. Managed budgets, financial statements, third party vision programs. Recruit, interview, and hire optical staff and OD partners. Worked as a liaison between Costco and optometrist, evaluating opportunities for business growth through patient/exam count, marketing, and service/products. Developed plans for merchadising. Responsible for ordering supplies, frames, and OD equipment.



The limited-Lerner New York and Co.

• Co-manager

  • 1997 - 1999

  Supervised and motivated a staff of 15 sales associates in fast pace retail setting to drive sales and customer service satisfaction. Controlled inventory shrink and managing stock levels and make key decisions about stock controls. Commuicate sales figures and forecasting future sales volumes to maximise profits. Interview potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development Supervised and motivated a staff of 15 sales associates in fast pace retail setting to drive sales and customer service satisfaction. Controlled inventory shrink and managing stock levels and make key decisions about stock controls. Commuicate sales figures and forecasting future sales volumes to maximise profits. Interview potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development