Tasha McCoy

Program Manager at Broadstep Behavioral Health (formerly Phoenix Care Systems, Inc.)
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Contact Information
us****@****om
(386) 825-5501
Location
Milwaukee, Wisconsin, United States, US

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Bio

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Experience

    • United States
    • Mental Health Care
    • 100 - 200 Employee
    • Program Manager
      • 2020 - Present

      • Manage a 50-bed facility for Developmentally disabled and Mentally ill adults in a residential and therapeutic environment. • Recruit, train, develop and manage a staff of 20+ individuals ensuring proper care of all clients in our care • Run daily operations, budget and all fiscal responsibilities for the maintenance staff, kitchen, and medical personnel • Facilitate relationships with internal and external customers regarding the financial, medical and daily care for all clients in our care Show less

    • United States
    • Performing Arts
    • 1 - 100 Employee
    • Camp Program Manager
      • 2017 - Present

      • Lead the implementation of the program including planning, timelines, and associated deliverables. o Manage program risks, issues and escalations through appropriate mitigation strategies. o Manage the process of recruiting and program assignment. • Manage the day to day operations of 20 staff, volunteers and community partners to meet program goals. • Prepares and monitors annual budget of $75,000 with adherence to grant & 501c3 guidelines. • Demonstrated success in establishing and maintaining strategic partnerships resulting in enhanced programs in the most cost effective manner. • Partner with camp leaders and volunteers to plan and implement activities for the culmination of the summer camp’s final showcase event. o 100+ campers, three month project timeline. • Techniques and tools utilized include: project charter, scope statements, project scheduling, risk analysis & management, cost estimation, work breakdown structure. Show less

  • Eyese Wide Open, LLC
    • Milwaukee, Wisconsin, United States
    • Operations Program Consultant
      • 2012 - 2017

      • Manage the implementation of multiple program initiatives and teams, while utilizing project management resources and program management methodologies. • Provide program management support to all programs in terms of capabilities, cross-functional collaboration, and resource allocation. • Collaborate with executive leadership and site clinical team to develop high quality care models for mental health services, family support and case management aimed to enhance integration of care. • Led the implementation of operational strategies at two Eyes Wide Open, LLC facilities. o Created an education infrastructure to support implementation of state rules and licensing requirements. • Submit monthly dashboard reports and executive status updates on progress, risks/challenges and leadership support needed. • Techniques and tools utilized include: business case, project plans, project scheduling, issues log, communication plan, learning plan, progress and lessons learned reporting. Show less

    • United States
    • Non-profit Organization Management
    • 100 - 200 Employee
    • Club Manager
      • Jun 2013 - Apr 2014

    • Community Organizer
      • Aug 2012 - Jun 2013

  • Destiny High School
    • Milwaukee, WI
    • College Coach - Guidance
      • Aug 2011 - Jul 2012

      Engaged in college acceptance process with seniors and ACT preparation with the entire student body. Engaged in college acceptance process with seniors and ACT preparation with the entire student body.

    • Program Manager
      • Jan 2010 - May 2011

      I am currently the program manager for a residential facility for adolescent girls 12-17. I served as the HR manager as well as manage the overall operations of the facility and all clients in our care. I am currently the program manager for a residential facility for adolescent girls 12-17. I served as the HR manager as well as manage the overall operations of the facility and all clients in our care.

    • Program Director
      • Nov 2007 - Feb 2010

      Served as Director for two residential living facilities for adolescent girls 12-17 years old. Responsible for 20+ staff, daily operations, and overall management of all clients in our care.

    • Program Director
      • Nov 2007 - Feb 2010

      Manage 20+ staff members and resident population of 16Manage daily administrative operations of the group home and overall group home facilitiesFacilitate weekly therapy with residents and help to cultivate an environment conducive for personal growthManage overall budget, billing, and reporting for two group home facilities

    • Fine Arts Director
      • Jan 2001 - Jan 2006

      Managed 55 staff and ministry volunteers Provided ongoing coaching and mentoring for ministry leaders Managed program budget including expenses, revenues and vendor billing Recruited, screened, selected and trained prospective ministry leaders and volunteers Provided guidance, counsel and recreational leadership for volunteer staff and over 300 high school and college aged students Wrote, produced and distributed monthly newsletter, "Blueprint" Managed 55 staff and ministry volunteers Provided ongoing coaching and mentoring for ministry leaders Managed program budget including expenses, revenues and vendor billing Recruited, screened, selected and trained prospective ministry leaders and volunteers Provided guidance, counsel and recreational leadership for volunteer staff and over 300 high school and college aged students Wrote, produced and distributed monthly newsletter, "Blueprint"

    • Educational Assistant
      • Jan 2000 - Jan 2006

      Selected as instructional leader to prepare students for WKCE and Terrra Nova exams Frequently recognized by administration as having excellent program delivery and rapport with students Developed a tracking system to monitor students' progress in written work, behavior, test scores and observation. System was recognized by administration and implemented as policy Researched age appropriate material to teach vocals and a variety of music to students K5 - 7th grade Selected as instructional leader to prepare students for WKCE and Terrra Nova exams Frequently recognized by administration as having excellent program delivery and rapport with students Developed a tracking system to monitor students' progress in written work, behavior, test scores and observation. System was recognized by administration and implemented as policy Researched age appropriate material to teach vocals and a variety of music to students K5 - 7th grade

Education

  • Alverno College
    Bachelors, Business Management/ Communications
    2001 - 2006
  • Alverno College
    Bachelor of Arts, Business and Management
    2001 - 2006

Community

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