Experience

Breakroom Africa

• South Africa
• Entertainment
• 1 - 100 Employee

• Head of Music Editorials and Content Writer

  • Jan 2021 - Present

  Breakroom Africa is a South African-based online publication that seeks to provide a sustainable and supportive platform for emerging artists on the African continent. My work as a contributing writer on this platform saw me quickly emerge to my role as Head of Music Editorials for the publication. Here, I initiate and oversee all features and articles related to Africa's music scene and publish them on the site. This role also consists of tracking continental-based music trends in order to pinpoint musicians on the rise and feature them on Breakroom. My covering of artists and my managerial role in this publication has also led to the cultivation and management of relationships with labels and distribution companies (Sony Music Africa, Africori, Platoon) so as to support artists they recommend to me. Show less



CALODEX

• South Africa
• Air, Water, and Waste Program Management

• Copywriter and Graphic Designer

  • Mar 2020 - Present

  Logo Design, Business Card Design, Web Design, visual outreach to customers in terms of posters etc., site sign design

• Internal Auditor and Relations Manager

  • Jan 2020 - Apr 2023

  This role includes monitoring, tracking, and reporting CALODEX'S adherence to integrated Environmental Codes as stipulated in the Legal Contract. This includes and involves heavy data analysis of water quality results; volume and type of waste distributed at the site, development and construction of the site, employment processes, safety and health regulations etc.



Infra Railroad Sweden Consultants AB

• Sweden

• Graphic Designer

  • Mar 2023 - Apr 2023

  Logo Design Logo Design



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Specialist

  • May 2020 - Jan 2022

  Responsible for the following instances; - Serve customers by providing product and service information and resolving product and service problems. - Attract potential customers by answering product and service questions and suggesting information about other products and services. - Open customer accounts by recording account information. - Maintain customer records by updating account information. - Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. - Maintain financial accounts by processing customer adjustments. - Recommend potential products or services to management by collecting customer information and analyzing customer needs. - Prepare product or service reports by collecting and analyzing customer information. - Contribute to team effort by accomplishing related results as needed. Show less