Tasfia Shaheed
Keyholder at Zacks Fashion Ltd- Claim this Profile
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Topline Score
Bio
Experience
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Zacks Fashion Ltd
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Canada
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Retail Apparel and Fashion
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1 - 100 Employee
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Keyholder
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Mar 2021 - Present
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Four Points by Sheraton
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Hospitality
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700 & Above Employee
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Guest Services Specialist
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Oct 2018 - Mar 2020
~Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key ~Process all payment types such as room charges, cash, checks, debit, or credit. ~Process all check-outs including resolving any late and disputed charges. ~Answer, record, and process all guest calls, messages, requests, questions, or concerns. ~Coordinate with Housekeeping to track readiness of rooms for check-in. ~Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. ~Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. ~Complete designated cashier and closing reports in the computer system. ~Count bank at the beginning and end of shift and balance and drop receipts according to Accounting specifications. Show less
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iQor
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Sales Agent
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Apr 2017 - Aug 2017
~Conduct outbound calls and receive inbound calls of both former and new members. ~Respond to a range of customer enquiries such as delivery issues, suspension of current subscription and pricing. ~Proactively solve any issues directly or indirectly involving customers and the sales process. ~Follow procedures to subscribe customer with new products and book for installation. Conduct outbound calls and receive inbound calls of both former and new members. ~Respond to a range of customer enquiries such as delivery issues, suspension of current subscription and pricing. ~Proactively solve any issues directly or indirectly involving customers and the sales process. ~Follow procedures to subscribe customer with new products and book for installation. Show less
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Entrepreneur
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Nov 2011 - Dec 2011
BIT School, Dhaka held an amazing opportunity for designers to invest in a small scale stall to which I invested and gained the experience of designing, managing and selling apparel. BIT School, Dhaka held an amazing opportunity for designers to invest in a small scale stall to which I invested and gained the experience of designing, managing and selling apparel.
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Education
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Seneca College
Advanced Diploma, Fashion Business Management -
Seneca College
Advanced Diploma, Fashion Studies