Taseen Mohammad

Customer Service Associate at PenguinPickUp
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Bengali Full professional proficiency
  • English Full professional proficiency

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Bio

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Credentials

  • Google Data Analytics Specialization
    Coursera
    Sep, 2023
    - Nov, 2024

Experience

  • PenguinPickUp
    • Canada
    • Online and Mail Order Retail
    • 1 - 100 Employee
    • Customer Service Associate
      • Oct 2022 - Present

  • Transcom
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Apple Solutions Consultant
      • Jan 2022 - Dec 2022

      Actively communicated and advised customers on IT solutions regarding Apple Products and Billing Hands-on Computer Tech and finding solutions to Hardware and Apple Sofware needs for clients Maintained records of data communication transactions, problems and remedial actions or installation activities. Answered user inquiries to resolve Iphone software or hardware operation problems. Actively communicated and advised customers on IT solutions regarding Apple Products and Billing Hands-on Computer Tech and finding solutions to Hardware and Apple Sofware needs for clients Maintained records of data communication transactions, problems and remedial actions or installation activities. Answered user inquiries to resolve Iphone software or hardware operation problems.

  • WORLD CLEAN
    • Bangladesh
    • Volunteer
      • Dec 2019 - Dec 2022

  • MASARYK, TORONTO PARKS FORESTRY AND RECREATION DVISION
    • Toronto, Ontario, Canada
    • Program Assistant
      • Jan 2018 - Jan 2021

      Answered program-related inquiries or directed them to the applicable staff Facilitated delivery of educational and social programming for residence hall and campus communities. Promoted a fun, safe, and inclusive environment by monitoring the activity of campers to identify and address behavioral issues Answered program-related inquiries or directed them to the applicable staff Facilitated delivery of educational and social programming for residence hall and campus communities. Promoted a fun, safe, and inclusive environment by monitoring the activity of campers to identify and address behavioral issues

Education

  • University of Toronto Mississauga
    Bachelor's degree, Economics
    2017 - 2023

Community

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