Tarun Singh
GM - Sales & Marketing at MAYFAIR Hotels & Resorts- Claim this Profile
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Bio
Experience
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MAYFAIR Hotels & Resorts
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India
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Hospitality
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700 & Above Employee
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GM - Sales & Marketing
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Jan 2023 - Present
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VP - Sales & Marketing
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Sep 2021 - Jan 2023
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IHG Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Director of Sales and Marketing
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Jan 2018 - Aug 2021
Leading Hotel in the city in terms of occupancy. Handle a team of 15 associates combining Proactive, Reactive sales team along with Revenue & reservations. Handling efficiently 4 departments; Room Sales, Catering sales, Revenue & Reservations along with 3 RSO’s implants (Delhi/Mumbai/Bengaluru) Develop team to achieve their budgets. Work on framing business plan and Budget planning for the hotel. Departmental P&L management through managing the revenues as well as expenses Providing leadership, training & direction to get the best out of the sales team members to achieve maximum market penetration. Awarded as “Leader of the year” in 2018 for the hotel Awarded in IHG recognition of Commercial Excellence to Crowne Plaza Pune City Centre (Sales, Marketing & Revenue Teams) – year 2018 S&M department awarded as “Department of the Quarter – 2019”.Given the opportunity to handle West Zone as Area Champion Sales & Marketing – West India in year 2019. Overlooking and guiding 6 hotels (Crowne Plaza Pune, Crowne Plaza Ahmedabad, Holiday Inn Pune, Holiday Inn Mumbai, Holiday Inn Resort Goa & InterContinental Marine Drive Mumbai) for their individual performances.
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The Westin Pune Koregaon Park - India
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India
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Hospitality
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100 - 200 Employee
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Director of Sales
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May 2016 - Jan 2018
Sales leader for the market leading hotel of the city. Set new standards of RevPar for the city, through aggressive ADR growth in 2016. Established a class leading and Award winning sales team, within one of the most competitive markets of the country. Handle a team of 15 Sales and Catering associates. Accountable for driving Market share of 128 RPI and above. Position hotel as the market leader in the city. Develop and retain team member as per Marriott standard. Develop team to achieve their budgets and support all the Marriott Hotels. Work on framing business plan and goal setting for the hotel. Forecasting of the business accurately by referring to the business on books Departmental P&L management through managing the revenues as well as expenses Providing leadership, training & direction in order to get the best out of the sales team members to achieve maximum market penetration. Work closely with marketing team along with F&B team to achieve overall revenue goal for the hotel.
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Westin Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Account Director
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Aug 2013 - Apr 2016
Setting up team, processes, budgets and team allocations Create and implement tactical sales plans; analyze current/potential market and sales trends and coordinate all activities to maintain and increase revenue, market share. Developing and implementing the sales & marketing blueprint including the hotel budget Analyzing market trends and conditions to ensure achievement of revenue goals through dynamic strategies and tactics Managing the Hotels Business Plan along with the individual business plans of all team members outlining Specific assigned goals and action steps against the annual targets. Handled a team of 5 sales associates Motivating & directing the team members, encouraging & supporting their career aspirations & development by organizing trainings, offering project ideas & involving the team in the day to day assignments
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Ramada Powai Hotel And Convention Centre , Mumbai
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India
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Hospitality
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1 - 100 Employee
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Sr. Sales Manager
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Sep 2008 - Aug 2013
Managing and motivating the sales team Ensuring the achievement of a high standard of customer service. Developing action plans for growth in target markets. Providing information proactively to director sales, such as weekly status Reports and quarterly business reviews. Informing sales team of all upcoming market information. Responsible for selling, closing, servicing and expanding the current customer base within an assigned territory. Following up all sales leads quickly and efficiently. Ensuring deadlines and targets are achieved whilst maintaining a high quality of service. Managing relationships with corporate. Developing sustainable business pipelines that result in new account acquisitions Providing highly professional sales and marketing expertise and back up to sales team. Working closely with Director of Sales & Marketing to help lead strategic field initiatives.
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Education
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Welingkar Institute of Management
Master of Business Administration (M.B.A.), Marketing