Experience

Beechworth Bakery

• Australia
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2018 - Present



SS&A Albury

• Food And Beverage Attendant

  • Jul 2017 - Jun 2018

  Departments worked in: • Bistro / Café • Zhuzi Restaurant • Promo (Bingo, Raffles and Promotions) • Café Cart • Studio Bar Roles: • Working in a team as well as individually to complete tasks that are required for the department • Making coffee’s and general operations of café from open to close • Setting up and working Bars • Calling of bingo and promotions independently • Clearing and Setting and variety of tables Departments worked in: • Bistro / Café • Zhuzi Restaurant • Promo (Bingo, Raffles and Promotions) • Café Cart • Studio Bar Roles: • Working in a team as well as individually to complete tasks that are required for the department • Making coffee’s and general operations of café from open to close • Setting up and working Bars • Calling of bingo and promotions independently • Clearing and Setting and variety of tables



Salmat

• Customer Service Agent

  • Jul 2016 - May 2017

  • Using phone systems • Being able to communicate with a broad range of people • Providing customer service over the phone • Having a wide range of product knowledge • Using phone systems • Being able to communicate with a broad range of people • Providing customer service over the phone • Having a wide range of product knowledge



RACV City Club

• Conferene and Events Staff

  • Jul 2015 - Mar 2016

  • Set up functions • Working conferences and events • Safe lifting of chairs and tables • Working as part of a team • Set up functions • Working conferences and events • Safe lifting of chairs and tables • Working as part of a team



Doyles Bridge Hotel

• Functions Coordinator

  • Oct 2013 - Jul 2015

  • Set up weddings • Working bar • Safe lifting of chairs and tables • Using a POS computer system • Set up weddings • Working bar • Safe lifting of chairs and tables • Using a POS computer system



Marriott Hotels

• Events and Sales Associate (Work Placement)

  • Jul 2014 - Sep 2014

  2 shifts a week for an 8-week practicum placement Learnt how to use: • Opera • HIS • ESS Participated in: • BEO meetings • Putting together of BEO’s • Sales forecast meeting 2 shifts a week for an 8-week practicum placement Learnt how to use: • Opera • HIS • ESS Participated in: • BEO meetings • Putting together of BEO’s • Sales forecast meeting



Rendezvous Grand Hotel

• Work Experience

  • May 2013 - Jul 2013

  10 weeks work placement Roles: • Set up of banquet rooms for corporate functions • Doing floor check (room service pickup) • Packing up and resetting banquet rooms professionally and in a timely manner • Hospitality within a 5-star restaurant environment 10 weeks work placement Roles: • Set up of banquet rooms for corporate functions • Doing floor check (room service pickup) • Packing up and resetting banquet rooms professionally and in a timely manner • Hospitality within a 5-star restaurant environment



The Lake Cafe

• Waitress

  • Feb 2011 - May 2013

  • Placing Orders on Computer system • Cash Register and EFTPOS handling • Customer Service in a busy environment • Cleaning to OH & S standards • Pack up at the end of a shift • Placing Orders on Computer system • Cash Register and EFTPOS handling • Customer Service in a busy environment • Cleaning to OH & S standards • Pack up at the end of a shift