Experience

TrustCare Health

• United States
• Medical Practices
• 1 - 100 Employee

• Customer Service Manager

  • Feb 2023 - Present

• Patient Registration Representative

  • Nov 2021 - Feb 2023

• Patient Registration Representative

  • Nov 2022 - Jan 2023


MS Dept of Rehabilitation Services
• United States
• Government Administration
• 1 - 100 Employee
• Administrative Assistant

  • Jun 2015 - Oct 2022

Saks Fifth Avenue
• United States
• Retail
• 700 & Above Employee
• Credit Specialist

  • Oct 2012 - Jun 2015

Senior Direct Usa Pa
• United States
• Insurance
• Telemarketer

  • Jan 2012 - Sep 2012


State Farm Insurance Company

• United States
• Hospitals and Health Care

• Receptionist

  • Sep 2009 - Jun 2012

  Answering phones Handling Complaints Claims Providing excellent customer service Take Insurance Payments Answering phones Handling Complaints Claims Providing excellent customer service Take Insurance Payments



Sitel

• Australia
• Telecommunications
• 200 - 300 Employee

• Customer Service Representative

  • Mar 2007 - Oct 2007

  Assisted staff in the reception area, answered multi-line telephone system Answered questions and provided directions Handle customer accounts and complaints Updated customers information in computer system Assisted staff in the reception area, answered multi-line telephone system Answered questions and provided directions Handle customer accounts and complaints Updated customers information in computer system



Kroger Food Store

• United States
• Restaurants

• Service Desk Supervisor

  • Oct 2004 - Mar 2005

  Handled returns Handle customer complaints Answered telephone Give cashier their breaks Trained new hires Provided excellent customer service Handled returns Handle customer complaints Answered telephone Give cashier their breaks Trained new hires Provided excellent customer service