Tariq Sarfaraz
Director, Technology & Infrastructure Operations at MUFG Union Bank N.A.- Claim this Profile
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Bio
Credentials
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AWS Certified Cloud Practitioner
Amazon Web Services (AWS) -
COBIT 5 Foundation
AMPG International -
Exercising Leadership: Foundational Principles
Harvard University -
MS Azure Fundamentals Certified
Microsoft -
MS Office 365 Fundamentals Certified
Microsoft
Experience
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MUFG Union Bank N.A.
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Banking
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1 - 100 Employee
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Director, Technology & Infrastructure Operations
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Jun 2017 - Present
I lead a team of 25 Subject Matter Experts in providing technical solutions and establish roadmaps by utilizing cloud-based platform and tools to modernize legacy and end-of-life technology platform to facilitate business growth, reduce operational cost, and provide alignment with compliance/regulatory guidelines. Here, I manage an annual budget of $15M+ supporting technology products for multiple lines of businesses including Wholesale/Investment/Commercial Banking. I streamline operations and manage risk to drive revenue, business innovation, growth, and resiliency. I also initiate and steer various efforts to upgrade technology, simplify/consolidate solutions, and reduce costs. I hire new staff in designated locations. I identify and mitigate risks while delivering the projects on time and on budget. In a highly regulated environment, I ensure compliance with regulatory requirements such as SOX, GLBA, SEC 17a-3/a-4, SOC1. I research innovative emerging products and implement technological strategic solutions. ➥ I reduced operational costs by 30%-35% through renegotiating vendor contracts; I also upgraded, consolidated, and decommissioned outdated technology infrastructure platforms. ➥ As part of Business strategic direction via Transformation Project, I deployed the Identity & Access management in Microsoft cloud, Hybrid infrastructure for email flow, mailbox migration. ➥ I migrated the company from an On-Premises Email platform to M365 cloud product suite. ➥ I Partnered with Cyber Security and Risk Management teams to assess, remediate and manage threats & Vulnerability across the various platforms to improve security posture and effectively mitigate advanced threats. ➥ I led a major project to upgrade and consolidate Active Directory infrastructure from Multiple Forest/Domains to a single Forest model. ➥I managed Vendor relationships, assess the third-party risk levels, impacts, remediation, and resolutions through the TPRM & TPVM management platform. Show less
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MUFG
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Japan
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Financial Services
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700 & Above Employee
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Vice President/Manager, Wintel & Messaging/Collaboration Infrastructure
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Jun 2005 - Jun 2017
Led a team of 8 engineers providing technical leadership to design, implement and maintain messaging & collaboration infrastructure in support of business communication globally. Oversaw infrastructure to provide uninterrupted email services to our users, customers, and partners for seamless business operation in achieving financial goals. Designed and implemented business solutions using Microsoft Products, such as Windows Server/Client operating systems, Active Directory, Exchange, and DNS. ➥ Set up collaboration between two distinct email systems containing 20,000+ mailboxes, 50+ exchange servers, and 30+ Database Availability Group (DAG) across North America for enhance collaboration. ➥ Consolidated multiple disparate messaging (email) systems in entire BTMU North and Latin American offices to Exchange & Outlook 2010 from Lotus/Domino messaging platform, resulted in enhanced user experience in collaboration between BTMU Americas and global regions, and overall cost savings. ➥ Led a key project to upgrade Active Directory for all 4,000 users, applications and other objects in BTMU North America. Achieved zero critical incident reports. ➥ Designed and upgraded Domain Name Services (DNS) system for the entire company using a product called InfoBox and integrating it with AD-DNS and DHCP for IP Telephony (IPT). Upgraded all DNS servers with no critical incident reports. ➥ Planned, designed, and deployed Email archiving system (EmailXetnder) to comply with regulatory (SEC 17a-3/a-4) requirements around Email & collaboration system. ➥ Planned, designed, and implemented technology infrastructure in new data center to provide a business continuity program, covering all domestic operations; ensured robust DR plan testing and IT resiliency. Show less
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Education
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New Jersey Institute of Technology
Bachelor of Science - BS, Computer Engineering
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