Experience

Techno.bel

• Belgium
• Professional Training and Coaching
• 1 - 100 Employee

• Business Analyst ICT

  • Apr 2023 - Present

  Having a natural affinity and curiosity for IT tools, I recently decided to train as an ICT Business Analyst to develop my knowledge in new technologies while utilizing my experience gained in project management. Having a natural affinity and curiosity for IT tools, I recently decided to train as an ICT Business Analyst to develop my knowledge in new technologies while utilizing my experience gained in project management.



Freelance

• Brussels Metropolitan Area

• Business Analyst

  • Mar 2021 - Present



BNP Paribas

• France
• Banking
• 700 & Above Employee

• Business analyst

  • Jun 2017 - Mar 2021

  In charge of operational risk process improvement for Corporate Business BE (Single Point of Contact SPOC)AS-IS - TO-BE evaluations of various data and transaction management tools (Calypso, Murex, etc.)Support and development in identifying and analyzing needs for different teamsDocumentation and process modelingChange Management

• Business Process Analyst

  • 2014 - Jun 2017

  Development of a Group tool for Cost Allocation on an Oracle/SQL basis using Agile formatIdentification and analysis of needs for the MOE (Maitrise d'Oeuvre) - Project ManagementElaboration and execution of functional integration tests for the tool according to customer requirementsDesigning documentation for end usersSingle Point of Contact (SPOC) for the finance entities of the Group (Cardif Lux, BNP France, Morocco, Algeria, Tunisia, ...)Participation in the development of training sessions for key users Show less

• Business Process Analyst

  • Jun 2010 - 2014

  Accompanying clients in financial managementImproving business processes



ENGIE

• France
• Utilities
• 700 & Above Employee

• Business analyst

  • Sep 2009 - May 2010

  Development of the marketing strategy following the deregulation of the energy market Process Improvement for the call center Development of the marketing strategy following the deregulation of the energy market Process Improvement for the call center