tarik bakkal

Guest Service Agent at Westin Boston Waterfront
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston

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Bio

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Credentials

  • Osha Outreach Training
    OSHA Outreach Courses
    Jun, 2021
    - Nov, 2024

Experience

  • The Westin Boston Seaport District
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Agent
      • Sep 2021 - Present

      - Greeted and welcomed guests upon arrival - Registered and serviced guests in a friendly and courteous manner - Registered and assigned guests to hotel rooms - Created reservations - Computed bills, collected payments, and made changes per guests requests - Established method of payment and verified credit - Responded to guest requests in a timely manner - Provided information concerning hotel facilities and functions, and location - Greeted and welcomed guests upon arrival - Registered and serviced guests in a friendly and courteous manner - Registered and assigned guests to hotel rooms - Created reservations - Computed bills, collected payments, and made changes per guests requests - Established method of payment and verified credit - Responded to guest requests in a timely manner - Provided information concerning hotel facilities and functions, and location

  • Hampton Inn Boston-Logan Airport
    • United States
    • Night Auditor
      • Feb 2019 - Jan 2020

      -Managed front desk and handled guest check-ins and checkouts -Provided customer satisfaction by scheduling wake-up calls, shuttle services -Answered calls and queries related to potential bookings -Resolved and balanced out of balance accounts -Handled customer requests and complaints -Created invoices, bills for contracted airlines -Process night audit procedure -print and distribute computer audit reports -Managed front desk and handled guest check-ins and checkouts -Provided customer satisfaction by scheduling wake-up calls, shuttle services -Answered calls and queries related to potential bookings -Resolved and balanced out of balance accounts -Handled customer requests and complaints -Created invoices, bills for contracted airlines -Process night audit procedure -print and distribute computer audit reports

  • aj iron Erectors, Inc
    • United States
    • Welding Supervisor
      • May 2015 - Dec 2018

      - Insured proper safety regulations are being followed - Created schedules - Fabrication, lay-out, instill, and repair - Good problem solving skills - Insured proper safety regulations are being followed - Created schedules - Fabrication, lay-out, instill, and repair - Good problem solving skills

Education

  • Revere High School

Community

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