Tariana Pestana
Duty Manager at London Museum of Water & Steam- Claim this Profile
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English Native or bilingual proficiency
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Portuguese Native or bilingual proficiency
Topline Score
Bio
Credentials
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BTEC Extended Diploma in Photography
-Jun, 2012- Nov, 2024
Experience
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London Museum of Water & Steam
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Duty Manager
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Aug 2022 - Present
The London Museum of Water and Steam is an outstanding independent Museum based in an historic site, a Georgian water pumping station in Brentford, West London. We tell the story of London's water supply. Duties and responsibilities are, but not limited to: Opening and closing of the site, including the setting of the alarms and managing the car park. Delivering excellent customer service, keeping visitors informed of all events. Managing the ticketing, sales and booking system on the tills. Updating the duty manager report at the end of each day, reporting any issues that arise. Maintaining the appearance of the site, inside and out, including shop area, interactives and gallery spaces. Supporting the volunteer team on the day, answering questions and managing the team members. Ensure legal requirements are adhered to, including Health and Safety, safeguarding, risk assessments and insurance. Positively promote the London Museum of Water and Steam and our core values. Show less
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The Postal Museum
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United Kingdom
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Visitor Experience Host
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Nov 2018 - Present
Working proactively in approaching visitors supporting the visitor experience. The daily tasks vary, ranging from: admissions (selling and checking tickets), retail sales, delivering engagement activities such as talks in the galleries, carrying out tunnel walks/checks before opening time and helping people onto the train (following health & safety procedures), managing queues and looking after Sorted!, the family zone. Also as trained driver/controller duties include managing queue, the ride area and safety checks, managing the drivers and team, overseeing the smooth running of the attraction and maintaining health and safety standards including being responsible for emergency evacuations. Currently working on a project supporting the Retail Team, to fulfill the museum’s strategic commercial objectives. Proactively seeking opportunities to upsell and improve sales experience. Part of the Team Leader Programme training to become an effective Team Leader/Duty Manager. Show less
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Museum of London
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United Kingdom
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Museums, Historical Sites, and Zoos
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200 - 300 Employee
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Visitor Experience Host
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Mar 2017 - Nov 2018
Engaging with visitors, responsive to their queries, ensuring that they enjoy a truly excellent visitor experience. Other duties like promoting events, assisting front desk, patrolling galleries, doing gallery checks and reviews in relation to the exhibit’s working order and health & safety. Assisting and requesting security and housekeeping when necessary. Receiving visitors, contractors and freelancers at visitors reception, checking them into Vis-IT Two system, contacting internal staff about their appointments/meetings and printing badge to grant access. Show less
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The London Lens Project
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London, United Kingdom
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Photography Tutor
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Jan 2018 - Apr 2018
The London Lens Project is a company which specialises in teaching Photography after school clubs. Using the camera as the focal point, students develop not only Photography Skills but Speaking & Listening, Teamwork and Creative Thinking. The students have an opportunity to be both in front and behind the cameras. In front of the camera the student builds confidence through play and behind the camera the child is developing technical skills, leadership and communication. The London Lens Project is a company which specialises in teaching Photography after school clubs. Using the camera as the focal point, students develop not only Photography Skills but Speaking & Listening, Teamwork and Creative Thinking. The students have an opportunity to be both in front and behind the cameras. In front of the camera the student builds confidence through play and behind the camera the child is developing technical skills, leadership and communication.
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Egali Intercâmbio
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Brazil
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Travel Arrangements
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300 - 400 Employee
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Sales Consultant
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Jul 2017 - Sep 2017
Marketing and sales of trips and tours for students at the London office as well as through phone and email. Welcoming, giving support and advice to newcomers of the exchange programs. Direct sales and bookings, dealing with partner companies and problem solving. Time and risk management. Marketing and sales of trips and tours for students at the London office as well as through phone and email. Welcoming, giving support and advice to newcomers of the exchange programs. Direct sales and bookings, dealing with partner companies and problem solving. Time and risk management.
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Lickerish
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United Kingdom
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Photography
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1 - 100 Employee
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Picture Desk Intern
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Jan 2017 - Apr 2017
Working speedily and accurately assisting the picture desk by keywording and organizing the archive and database. Picture search upon specific requests of theme, being aware of approval and non-approval images that can be sent to clients. Finding solutions, meeting deadlines under pressure on minor supervision. Also involved shooting and styling clothing products for clients. Working speedily and accurately assisting the picture desk by keywording and organizing the archive and database. Picture search upon specific requests of theme, being aware of approval and non-approval images that can be sent to clients. Finding solutions, meeting deadlines under pressure on minor supervision. Also involved shooting and styling clothing products for clients.
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University of West London
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United Kingdom
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Higher Education
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700 & Above Employee
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Graduate Project Co-ordinator / Technical Assistant
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Feb 2016 - May 2016
Providing support to the co-ordination of the W5 Production company in the London School of film, Media and Design, working in the Photographic Department supporting staff and students in preparation for the University’s Graduate Showcase in May. Print Bureau -Technical support to students and staff -Nozzle check on printers -Dealing with internal/external queries by phone/email -Handling card payments -Assist of stock of photographic paper types -Assist students with portfolio prints Showcase -Collate work from course leaders’ of all Schools -Manage and organize files into folders and drive -Edit images into UWL’s template for the show -Support and meetings with the curator -Assist with the printing of around 300 images using large and medium format professional printers Show less
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FutureRising
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United Kingdom
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Technology, Information and Internet
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1 - 100 Employee
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Talent Intern
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Sep 2015 - Oct 2015
To match graduate members to the role. Research and updating databases. Corporate portraits shoot, image editing, copyrighting metadata. Deliver photographs to be published online. To match graduate members to the role. Research and updating databases. Corporate portraits shoot, image editing, copyrighting metadata. Deliver photographs to be published online.
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University of West London
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United Kingdom
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Higher Education
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700 & Above Employee
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Photography Student Ambassador
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Oct 2013 - May 2014
* Photographing numerous people on open days and talks in a short period of time * Formal and informal photographs * Follow instructions from university’s marketing team to fulfil image’s requirements * Specific subject photographs * Organizing shoot’s post production * Deliver images on requested time * Photographing numerous people on open days and talks in a short period of time * Formal and informal photographs * Follow instructions from university’s marketing team to fulfil image’s requirements * Specific subject photographs * Organizing shoot’s post production * Deliver images on requested time
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Education
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2012 - 2015
University of West London
Bachelor's Degree, Photography -
2015 - 2015
Heathrow Academy
ICQ Level 1 Certificate, Personal Development & Employability Skills -
2010 - 2012
City of Westminster College
BTEC Extended Diploma, Arts, Design and Photography
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