Experience

mobica.

• Egypt
• Furniture and Home Furnishings Manufacturing
• 100 - 200 Employee

• Internal Audit Senior

  • Nov 2021 - Present

  • Auditing accounts of foreign and local suppliers. • Check import restrictions. • Make an annual inventory of stocks. • Carrying out the work office and periodic activities and submitting reports with the results and recommendations to the senior management. • Use SAP and Payroll. • Auditing accounts of foreign and local suppliers. • Check import restrictions. • Make an annual inventory of stocks. • Carrying out the work office and periodic activities and submitting reports with the results and recommendations to the senior management. • Use SAP and Payroll.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Agent

  • Jun 2020 - Jul 2021

  • provide a friendly service to internal and external customers. • highly motivated with a positive and friendly attitude. • Able to work under time constraints. • managing human interactions naturally and effectively. • Ability to speak a foreign language. • handling customer complaints. • Resolving issues and troubleshooting technical problems. • provide a friendly service to internal and external customers. • highly motivated with a positive and friendly attitude. • Able to work under time constraints. • managing human interactions naturally and effectively. • Ability to speak a foreign language. • handling customer complaints. • Resolving issues and troubleshooting technical problems.



QNB Group

• Qatar
• Banking
• 700 & Above Employee

• Trainee

  • Jul 2019 - Aug 2019

  I learned a brief overview of the bank in terms of Establishments, Activities, Management, Structure and sectors. I'm able to distinguish between the bank products such as (Personal loans_Real estate finance) and banking services in addition to the components of the banking system and different types of the banks within the Egyptian banking sector, I've carefully mastered the bank's values and how to Apply them to Balanced performance card Themes, The importance of financial inclusion initiative. I got a great knowledge about customer service Representatives that they must be familiar with bank products, honesty, faith, loyalty, flexible and have an ability to interact with the different personalities such as Conscientious, Steady, Influential, Dominate and etc, to satisfy customers. Show less



LC Waikiki

• Türkiye
• Retail
• 700 & Above Employee

• Sales Staff

  • Apr 2018 - Feb 2019

  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. • Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches. • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers. • Used cash registers and POS systems to request and record customer orders and compute bills • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. • Met and exceeded up sell goals by highlighting target merchandise with strategic promotional approaches. • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers. • Used cash registers and POS systems to request and record customer orders and compute bills