Tarah Srethwatanakul
Lead Researcher at Monzo Bank- Claim this Profile
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Bio
Neha Nandurkar
Its been a phenomenal experience to work alongside Tarah where I witnessed her excel not only as an individual researcher but as an exceptional contributor to the whole research community. We worked on adjacent teams that supported WhatsApp's conversational commerce product space which is both, complex and critical to the org. Her research not only informed product roadmaps but drove strategic product decisions that hugely benefitted WhatsApp's core users that spans across end consumers and small businesses. Her ability to synchronize product team's priorities with her research findings led to defining GTM strategies which was a solid win for the org! Aside delivering high quality research, her ability to work X-teams and collaborate with differing personalities is a learning experience in itself! Tarah is a rare mix of productivity and ambition that makes her such an influencing colleague for everyone -- no matter where they fall on the org chart. Her work at WhatsApp continues to stay relevant well past her tenure here and I have only optimistic predictions for her career trajectory!
Joe Spicer
Tarah has been a fantastic team member throughout her time at Globant both in terms of her personality and her skillset. She has an innate aptitude to fitting in with her team and being diplomatic in difficult situations, making her incredibly easy and enjoyable to work with. She is a talented researcher in both qualitative and quantitative studies, and puts her logical thought process to great use in maintaining strategic direction throughout a project to ensure deliverables and objectives are satisfied. She keeps a cool head and manages clients with utmost efficiency, and puts project management skills of many project managers I have worked with to shame! Highly recommended- I hope to work with Tarah again in the future
Neha Nandurkar
Its been a phenomenal experience to work alongside Tarah where I witnessed her excel not only as an individual researcher but as an exceptional contributor to the whole research community. We worked on adjacent teams that supported WhatsApp's conversational commerce product space which is both, complex and critical to the org. Her research not only informed product roadmaps but drove strategic product decisions that hugely benefitted WhatsApp's core users that spans across end consumers and small businesses. Her ability to synchronize product team's priorities with her research findings led to defining GTM strategies which was a solid win for the org! Aside delivering high quality research, her ability to work X-teams and collaborate with differing personalities is a learning experience in itself! Tarah is a rare mix of productivity and ambition that makes her such an influencing colleague for everyone -- no matter where they fall on the org chart. Her work at WhatsApp continues to stay relevant well past her tenure here and I have only optimistic predictions for her career trajectory!
Joe Spicer
Tarah has been a fantastic team member throughout her time at Globant both in terms of her personality and her skillset. She has an innate aptitude to fitting in with her team and being diplomatic in difficult situations, making her incredibly easy and enjoyable to work with. She is a talented researcher in both qualitative and quantitative studies, and puts her logical thought process to great use in maintaining strategic direction throughout a project to ensure deliverables and objectives are satisfied. She keeps a cool head and manages clients with utmost efficiency, and puts project management skills of many project managers I have worked with to shame! Highly recommended- I hope to work with Tarah again in the future
Neha Nandurkar
Its been a phenomenal experience to work alongside Tarah where I witnessed her excel not only as an individual researcher but as an exceptional contributor to the whole research community. We worked on adjacent teams that supported WhatsApp's conversational commerce product space which is both, complex and critical to the org. Her research not only informed product roadmaps but drove strategic product decisions that hugely benefitted WhatsApp's core users that spans across end consumers and small businesses. Her ability to synchronize product team's priorities with her research findings led to defining GTM strategies which was a solid win for the org! Aside delivering high quality research, her ability to work X-teams and collaborate with differing personalities is a learning experience in itself! Tarah is a rare mix of productivity and ambition that makes her such an influencing colleague for everyone -- no matter where they fall on the org chart. Her work at WhatsApp continues to stay relevant well past her tenure here and I have only optimistic predictions for her career trajectory!
Joe Spicer
Tarah has been a fantastic team member throughout her time at Globant both in terms of her personality and her skillset. She has an innate aptitude to fitting in with her team and being diplomatic in difficult situations, making her incredibly easy and enjoyable to work with. She is a talented researcher in both qualitative and quantitative studies, and puts her logical thought process to great use in maintaining strategic direction throughout a project to ensure deliverables and objectives are satisfied. She keeps a cool head and manages clients with utmost efficiency, and puts project management skills of many project managers I have worked with to shame! Highly recommended- I hope to work with Tarah again in the future
Neha Nandurkar
Its been a phenomenal experience to work alongside Tarah where I witnessed her excel not only as an individual researcher but as an exceptional contributor to the whole research community. We worked on adjacent teams that supported WhatsApp's conversational commerce product space which is both, complex and critical to the org. Her research not only informed product roadmaps but drove strategic product decisions that hugely benefitted WhatsApp's core users that spans across end consumers and small businesses. Her ability to synchronize product team's priorities with her research findings led to defining GTM strategies which was a solid win for the org! Aside delivering high quality research, her ability to work X-teams and collaborate with differing personalities is a learning experience in itself! Tarah is a rare mix of productivity and ambition that makes her such an influencing colleague for everyone -- no matter where they fall on the org chart. Her work at WhatsApp continues to stay relevant well past her tenure here and I have only optimistic predictions for her career trajectory!
Joe Spicer
Tarah has been a fantastic team member throughout her time at Globant both in terms of her personality and her skillset. She has an innate aptitude to fitting in with her team and being diplomatic in difficult situations, making her incredibly easy and enjoyable to work with. She is a talented researcher in both qualitative and quantitative studies, and puts her logical thought process to great use in maintaining strategic direction throughout a project to ensure deliverables and objectives are satisfied. She keeps a cool head and manages clients with utmost efficiency, and puts project management skills of many project managers I have worked with to shame! Highly recommended- I hope to work with Tarah again in the future
Experience
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Monzo Bank
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United Kingdom
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Banking
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700 & Above Employee
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Lead Researcher
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Jul 2022 - Present
I lead research for Monzo Wealth (Savings, Investments, Pensions) and am part of the product group's leadership team. Earlier this year, I was awarded the Design Day Award for 'exemplary behaviours' I lead research for Monzo Wealth (Savings, Investments, Pensions) and am part of the product group's leadership team. Earlier this year, I was awarded the Design Day Award for 'exemplary behaviours'
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Meta
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United States
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Software Development
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700 & Above Employee
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Senior UX Researcher (WhatsApp)
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Jan 2021 - May 2022
WhatsApp is a messaging platform used by over 2 billion people worldwide. I led global research for the Click-to-WhatsApp ads, which helps connect users to relevant local businesses. Markets where I conducted research include: Egypt, Brazil, Italy, the US, Philippines, Malaysia, Colombia. Achieved “greatly exceeded expectations” rating for company-wide contributions to the research discipline and cross-org product work
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UX Researcher (Facebook Financial - fka. Novi, Calibra)
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Mar 2020 - Dec 2020
Novi / Calibra was Facebook's wallet for the Diem / Libra digital currency. My work covered the customer care experience, with a focus on remittances and emerging markets. The product has been deprecated and consolidated within Facebook Financial.
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UX Researcher (Workplace)
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May 2018 - Mar 2020
Workplace is an enterprise communication and collaboration tool used by 30k companies around the world including Starbucks, Spotify and Astrazeneca. I led foundational research that defined target segments and use cases for Facebook Work Groups, which launched to 40 mil. users in 2020.
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The Telegraph
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United Kingdom
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Media Production
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700 & Above Employee
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Senior UX Researcher (Contract)
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Mar 2018 - May 2018
Led a GV design sprint and iterative concept testing for a 'big bet' media product.
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UX Researcher (Contract)
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Jan 2018 - Mar 2018
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WAE, a Globant company
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United Kingdom
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Design Services
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1 - 100 Employee
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UX Researcher
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Aug 2016 - Dec 2017
Agency-side. Conducted research across asset management, insurance and retail banking sectors. Agency-side. Conducted research across asset management, insurance and retail banking sectors.
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ExperienceLab
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United Kingdom
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Research Services
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1 - 100 Employee
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UX Researcher
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Jan 2016 - Aug 2016
Agency-side. Conducted research across healthcare, finance, tech and consumer packaged goods. Agency-side. Conducted research across healthcare, finance, tech and consumer packaged goods.
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Experientia
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Italy
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Design
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1 - 100 Employee
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UX Researcher (Contract)
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Feb 2015 - Dec 2015
Agency-side. Conducted research across architecture, manufacturing and finance sectors. Initial contract renewed twice. Agency-side. Conducted research across architecture, manufacturing and finance sectors. Initial contract renewed twice.
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United Nations Population Fund (UNFPA)
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United States
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International Affairs
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700 & Above Employee
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Communications Intern
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Jun 2015 - Aug 2015
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Brandthropology
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United States
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Advertising Services
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1 - 100 Employee
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Marketing Intern
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Jan 2014 - May 2014
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UN Environment Programme
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International Affairs
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700 & Above Employee
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Communications Intern
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May 2013 - Aug 2013
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Terry Hines & Associates
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United States
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Advertising Services
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1 - 100 Employee
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Marketing Intern
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2010 - 2010
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Education
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2022 - 2022
Hyper Island
Foresight Research & Strategy -
Domus Academy
Master’s Degree, Interaction Design -
Saint Michael's College
Bachelor's Degree, Media Studies, Journalism and Digital Arts
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