Operations Manager

• Apr 2019 - Present

Implement and enforce change initiatives utilising statistical analysis and perfoance reviews to improve efficiency throughout the production processes including overhauling quality control, HR and despatch procedures in the factory. Transforming culture to one of continuous performance improvement and change. Wherever possible using data analysis to identify root causes and use a structured approach to fixing operational issues, including factory spoilage, utilisation and procedures. Implementing new HR policies and strategy. Responsible for oversight of performance management, new hires and coordination of agency staff.

Process and Handwork Manager

• Jun 2017 - Apr 2019

Logistics Officer (Sub-Lieutenant)

• Mar 2016 - Jun 2017

Intensive leadership training with proven ability to lead a team in highly stressful situations;Had to leave suddenly and return to the UK due to a death in the family.

Assistant Immigration Adviser

• Sep 2013 - Mar 2016

Assisted license immigration advisers with visa applications including liaising with Immigration New Zealand.Undertook research on immigration policy and regulations. Studied and successfully passed qualification for licensing.

Senior Consultant - Human Capital

• Sep 2011 - Sep 2013

Client facing role providing expatriate tax and employment tax services to individuals and companies.

International Social Security Consultant

• Jun 2009 - Aug 2011

Technical knowledge on social security policy in many jurisdictions around the world;Client facing service, providing advice regarding social security matters such as aggregation of global pension entitlements; andCoordination and compliance of social security regulations on a global scale, including applications for certificates of coverage.

Global Mobility Assistant (Intern)

• Jul 2006 - Apr 2009

Vacation internship with IBM where I provided administrative and technical assistance to the Global Mobility team, including the assistance with the preparation of Work Permit applications, assisting expatriates with relocation, and preparation and filing of E101 Certificates and general administrative roles such reorganising and simplifying the filing system.