Experience

City of Tallmadge

• Tallmadge, Ohio, United States

• Administrative Clerk

  • Jan 2021 - Present

  • Create purchase orders for invoices received for multiple departments. • Monitoring Fuel Levels and ordering fuel as needed for all city vehicles • Taking calls for street and water departments from residents. Creating work orders, scheduling appointments, resolving issues for home owners and concerned citizens. • Filing, Faxing, replying to emails • Submitting biweekly payroll. Verifying correct forms have been submitted, leave balances, time punches. • Attend meetings as required for both street and water departments. Including internal meetings as well as trainings. • Received ASE certification as well as FEMA Emergency Preparedness. • Ensure all City vehicles have proper and valid registration and maintenance. • Process Bond returns for permits • Enter backflow test results • Print and record all OUPS requests for the City limits



Ben Jones Concrete Construction

• Tallmadge, Ohio, United States

• Office Administrator

  • Oct 2020 - Jan 2021

  -Scheduling Estimates -Book Keeping -Invoice processing -Email Correspondence -Filing/Faxing -Scheduling Estimates -Book Keeping -Invoice processing -Email Correspondence -Filing/Faxing



SHEELY'S FURNITURE & APPLIANCE CO., INC.

• North Lima, OH

• Buyers Assistant

  • Apr 2018 - Oct 2020

  -Assist buyers in creating purchase orders. -Build New Product in Storis -Update price lists when needed and print new tags for floor merchandise. -Discontinue product -Add/Remove closeout and non closeout pieces from the website. -Assist other Buyers Assistant with workload answering email inquiries, updating iPads for sales, creating/updating tickets for floor merchandise, checking special order purchase orders, etc. -Order merchandise -Verify correct deposits on sales orders Purchasing Experience: • Acknowledge purchase orders that have been entered and verify accuracy of item, quantity, pricing and applicable discounts. • Update delivery dates of purchase orders in Storis and provide updated status to the front office and sales representatives. • Contact customers to schedule deliveries, confirm accurate delivery information, order balances, explain layaway procedure if applicable. • Create weekly truck delivery schedule for multiple departments. • Input daily UPS/Fedex deliveries. Report received parts/misc items and pull corresponding paperwork for techs to perform pending service issues.



4 Wheel Drive Hardware

• Columbiana, OH

• Customer Service Correspondence Manager

  • Dec 2011 - Apr 2018

  • Answered all electronic customer service correspondence such as emails, social media, and Reseller Reviews. • Built and maintained multiple reports for both customer service and sales departments to monitor productivity. • Delivered incoming mail throughout the company as well as helped with sending out outgoing packages. • Utilized Microsoft Office programs such as Excel. • Multi Line phone system experience • Answered all electronic customer service correspondence such as emails, social media, and Reseller Reviews. • Built and maintained multiple reports for both customer service and sales departments to monitor productivity. • Delivered incoming mail throughout the company as well as helped with sending out outgoing packages. • Utilized Microsoft Office programs such as Excel. • Multi Line phone system experience



Cashland Financial Svcs Inc

• Columbiana, OH

• Lead Customer Service Representative

  • Sep 2010 - Dec 2011

  • Cash handling and bank drops. • Check Cashing, Money transfers, Payday Loans, Auto Equity loans, Jewelry and Electronic Loans, and tax returns. • Performed weekly as well as monthly audits. • Responsible for opening/closing of store locations. • Cash handling and bank drops. • Check Cashing, Money transfers, Payday Loans, Auto Equity loans, Jewelry and Electronic Loans, and tax returns. • Performed weekly as well as monthly audits. • Responsible for opening/closing of store locations.