Experience

Texas Woman's University

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant, Employer Relations

  • Jul 2019 - Present

  Student Assistant, Employer Relations at Texas Women’s University Career Connections Center Student Assistant, Employer Relations at Texas Women’s University Career Connections Center



CGK Medical

• Dallas/Fort Worth Area

• Phlebotomist

  • Dec 2016 - May 2017

  • Performed medical necessity and pharmacogenetic patient blood draws requested by prescribing physician • Specimen preparation for storage/transport • Collected/prepared specimens for AmeriGene Pharmaco Genetic testing • Performed medical necessity and pharmacogenetic patient blood draws requested by prescribing physician • Specimen preparation for storage/transport • Collected/prepared specimens for AmeriGene Pharmaco Genetic testing



Fort Worth ENT, P.A.

• United States
• Medical Practices
• 1 - 100 Employee

• Patient Care Coordinator / Allergy Department

  • Jul 2016 - Oct 2016

  • Created and maintained 80+ monthly/weekly patient allergy immunotherapy profiles based on diagnosis • Scheduled recurring patient appointments based on allergy immunotherapy profiles and allergy nurse availability • Obtained health insurance coverage authorizations for each allergy patient • Mixed allergy immunotherapy vaccines with varying and unique allergen extracts corresponding to each of the 80+ patients • Maintained on hand allergy vials according to individual patient injection schedules



Macro Helix

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Audit Analyst

  • Dec 2014 - Oct 2015

  • Facilitated audit webinars and training for new hires, clients and internal / external stakeholders • Created and maintained standard operating procedures and training documents • Developed general accounting systems, prepared record of assets, liabilities and financial transactions • Facilitated audit webinars and training for new hires, clients and internal / external stakeholders • Created and maintained standard operating procedures and training documents • Developed general accounting systems, prepared record of assets, liabilities and financial transactions



McKesson

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Contract Analyst

  • Dec 2001 - Dec 2014

  McKesson Pharmaceutical Corporation Carrollton/Westlake, Texas Senior Account Analyst 2010-2014 • Performed analysis for contract compliance and chargeback operations • Ran detailed contract audits to check for discrepancies and inaccuracies • Led project coordination and implementation for new systems Performance Coach 2008-2010 • Managed metrics and trends for 40+ call center agents • Performed quality call monitoring, coaching, and development of call center agents • Prepared and presented quarterly business reviews Health Systems Team Lead 2005-2008 • Managed a team of 10+ customer care coordinators that received inbound calls from retail and hospital pharmacies • Directed daily workflow, call volume, staffing and projects • Administered employee corrective actions, performance reviews, and maintained attendance files MHS Customer Service Care 2001-2005 • Received inbound calls from retail and hospital pharmacies • Arranged emergency orders, and resolved customer’s escalations • Placed outbound calls to assigned account manager, special accounts, and national distribution centers

• Senior Contract Analyst

  • Dec 2001 - Dec 2014