Experience

Activo Inc.

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Receptionist

  • Aug 2018 - Present

  • Answering switchboard, directing calls, taking messages, forwarding voice mail to the correct person.• Greeting and directing visitors, serving beverages if requested, making sure guests sign in and out upon arrival and departure of visit.• Preparing and scheduling shipments for regular parcels and freight shipments through couriers that are either national or international for all the company.• Booking and managing of travel reservations for all project managers, project support specialists, and company employees.• Perform general office duties such as faxing, filing, copying and scanning.• Manage catering for meetings, events and lunch every week.• Maintaining a clean receptionist and kitchen area, making sure all supplies are stocked and replenished for use.• Ordering of all office supplies needed.• Arranging service calls to our account managers for any issues within the office (main printer, exterminator, plumber, etc.)• Ordering supplies for technicians in order to assist in completion of a job.• Assisting the Sales and Marketing Department by sorting through e-mails obtained from our sales distribution list that contain possible bidding opportunities.• Assisting Project Managers and Project Support Specialists with their accounts by creating ConnectWise Tickets.• Assisting with any other administrative tasks to help support the company.• Banking and assisting in the notarization of documents.• Obtaining and allocating invoices to the proper ticket number for all travel and shipment cost and posting it in ConnectWise.• Assisting in data entry by uploading invoices through different servers.• Assisting with obtaining invoices during month end.



Larche

• Canada
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Apr 2017 - Oct 2017

  • Arriving at the station and loading up the company vehicle with equipment and merchandise that is needed for the event.• Driving the company vehicle to the venue to meet with the event organizer.• Setting up all the equipment and merchandise in the proper area safely and efficiently.• Interacting with people and talking to them about the company and the station, while playing the stations music.• Taking down all the equipment and packing away the merchandise at the end of the event and loading it into the company vehicle.• Driving the company vehicle back to the station to put away all the equipment and merchandise.



Rogers Communications

• Canada
• Telecommunications
• 700 & Above Employee

• Sales Associate

  • Dec 2015 - Aug 2016

  * Build and establish customer relationships by providing prompt and exceptional sales and after-sales service.* Work with customers to understand their needs and recommend the best solutions.* Keep informed and be knowledgeable of Rogers products, services, promotions and policies.* Knowing all the monthly and prepaid plans, as well as data plans, add-ons and different phones to apply and recommend to customers’ needs and wants.* Complete frequent online assessments that were required to keep ourselves informed on any changes to do with the company.* Knowing how to process different transactions through the computer (Hardware Upgrade vs. New Activation).* Merchandising the store daily making sure it was 100% compliant.* Closing and opening the store which included counting the tills, doing paperwork, cleaning and taking the bank deposit to the bank.



Fido Mobile

• Telecommunications
• 700 & Above Employee

• Keyholder

  • Jan 2012 - Sep 2012

  * Build and establish customer relationships by providing prompt and exceptional sales and after-sales service.* Work with customers to understand their needs and recommend the best solutions.* Keep informed and be knowledgeable of Fido products, services, promotions and policies and the telecommunications industry.* Take ownership and accountability in educating customers on Fido.ca and other self-serve tools.* Knowing all the monthly and prepaid plans, as well as data plans, add-ons and different phones to apply and recommend to customers' needs and wants.* Complete frequent online assessments that were required to keep ourselves informed on any changes to do with the company.* Knowing how to process different transactions through the computer (Hardware Upgrade vs. New Activation).* Closing and opening the store which included counting the tills, doing paperwork, cleaning and taking the bank deposit to the bank.