TARA JAMES, Business Manager
Business Manager at Caregiver Action Network- Claim this Profile
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Bio
Credentials
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BLS
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Mental Health First Aid
Mental Health First Aid® Maryland -
ServSafe Manager Instructor/Proctor
ServSafe
Experience
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Caregiver Action Network
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United States
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Non-profit Organizations
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1 - 100 Employee
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Business Manager
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Mar 2021 - Present
AR and AP: Bill.com and QuickBooks Admin - Reconcile cash/check receipts and credit card accounts. Manage banking and reporting. Create and process invoices, checks, and e-payments. General ledger entries. Assist with audits and reporting, donor and membership management, and finances. Office: MS Office 365, Avaya Cloud Office (ACO) Admin - Maintain office flow. Productivity research and recommendations. Manage, coordinate, and implement IT and ACO Phones support with ITS, projects and training. Maintain and management master user access list. Facilitate IT and ACO meetings. Coordinate with building management. Assist with maintaining CEO’s calendar and travel. Attend staff, Board, Committee and other meetings as necessary. HR/Payroll/Employee Benefits: Paychex Admin - Onboarding/offboarding and training employees. Maintain personnel files. Manage payroll process, employee benefits and reporting. Show less
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McClendon Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Post ER Engagement Specialist
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Dec 2020 - Present
Locate individuals, assist in conducting Covid-19 vaccinations assistance, behavioral health and diabetic screenings, and referral to care management services. Outreach, engagement, investigation, and referrals. Conducts at least five substantial outreach attempts as defined by DBH standard. Document consumer demographics and outreach information in Credible Behavioral Health EHR. Follow up with consumers regarding Covid-19 appointments and completion of vaccinations. Follow up with Patient Discharge Coordinators and Clinical Supervisors to ensure that the a behavioral health screening has been conducted and connection to care completed. Show less
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Chief Executive Officer/Owner
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May 2020 - Present
CEO and Owner of Triumphant Communities Assist individuals and families with acquiring educational, mentoring, health and family services. Business consultations/contract services and support. Manage and supervise daily operations, outreach and marketing, grant writing, policies and procedures, SOPs, reporting Oversee and manage community services programs and planning – character education, health and wellness, parent/adult education, digital literacy, food services training, job readiness, mentoring, tutoring, internships, and volunteering. In person, telework, virtual programs, distance learning conducted. Show less
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Community Services Foundation, Inc.
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United States
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Individual and Family Services
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1 - 100 Employee
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Site Director
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Jan 2020 - Mar 2021
Programs - supervised and managed daily operations of the Adult/Senior Program, Youth Program and Disconnect Youth Program. Managed and facilitated digital literacy, STEAM, character development, job readiness, financial planning, health/wellness, nutritious food, and other educational development activities. Supervised school-age children enrolled in the program. Served as a positive role model and mentor.Administrative - personnel/program policies and procedures, safety/risk management, order equipment and supplies. Daily/monthly reporting and documentation management. Audited and monitored and evaluated vendor activities. Attended Directors, Parent, Steering Committee and Community Meetings.Marketing - developed/enhanced program communications and facilitated community outreach activities. Show less
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Assistant Site Director
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Oct 2018 - Dec 2019
Assist with programs - supervised and managed daily operations of the Adult/Senior Program, Youth Program and Disconnect Youth Program. Managed and facilitated digital literacy, STEAM, character development, job readiness, financial planning, health/wellness, nutritious food, and other educational development activities. Supervised school-age children enrolled in the program. Served as a positive role model and mentor.Assist with administrative duties- personnel/program policies and procedures, safety/risk management, order equipment and supplies. Daily/monthly reporting and documentation management. Audited and monitored and evaluated vendor activities. Attended Directors, Parent, Steering Committee and Community Meetings.Assist with marketing - developed/enhanced program communcations and facilitated community outreach activities. Show less
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RENEWING ME BEHAVIORAL HEALTH SOLUTIONS, LLC.
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Behavioral Health Business Manager
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Mar 2019 - Sep 2019
Assistant to CEO. Managed business administration, operations, human resources departments. Administrative supervisor for Psychiatric Rehabilitation Program. Developed and maintained administrative and program documentation, policies, procedures and SOPs. Cost analysis, inventory control, contracts and productivity reporting. Onboarding/off boarding employees and consultants. Staff orientation. Reviewed and approved payroll. Scheduling. Maintained equipment, EHRs and databases. Marketing, event planning and program development. Met with vendors, organizations and community leaders. Show less
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PHYSICIAN PRACTICE COORDINATOR
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Mar 2014 - Mar 2019
Managed and coordinated daily practice operations. Liaison between providers and clinical/administrative areas. Scheduled meeting, minutes, and reports. Coordinated with lead hospitalist and CMOs to determine staffing needs, develop QI plans, peer reviews and performance measures. Created and revised systems and procedures by analyzing operating practices. Workflow management. Policies and procedures. Payroll/Time management.Provider Onboarding/Offboarding - establish and maintain a positive working relationship with providers, HR, Medical Affairs, Payers, IT, Employee Health, and Security. Billing - charge entry, scrub claims and holds. Liaison between patients, payers, credentialing, medical records and CBO. Insurance verification, audit and troubleshoot billing issues. Educated providers on authorization, documentation and billing. Data Analyst - database management, formulating, defining and recommending scope of format for reports, review data for accuracy and reconciliation, supporting staff with data and identifying data trends and quality improvement - development and implementation of electronic emergency response call capture for Call Center, ICU and Quality for code blues and rapid responses Ability to keep information with the highest level of confidentiality and apply utmost discretion. Ability to work independently without much supervision. Show less
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PHYSICIAN ENTERPRISE DATA ANALYST - EMERGENCY DEPT.
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Apr 2006 - Mar 2014
Help desk support and liaison for Emergency Department. Meditech–EDM–Implementation and roll-out, system builds, trainer. Reporting. Allscripts - System Administrator/Trainer. Manage patient outcomes (clinical, financial, customer satisfaction, functional health status, resource utilization, and performance and quality improvement activities). Managed provision of adhoc reports. Reviewed information for accuracy and reconciled data. Payroll-Kronos.
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Network Trainer
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Apr 2000 - Apr 2006
Trained new and established employees. Created course outlines according to skill level. Maintained employee computer training records. Maintained training sessions and calendar. Facilitator of the Key User Program. Attended IT management, departmental and other hospital meetings. Wrote IT end-user newsletter articles for software support. Worked with the Network Specialists and Computer Technicians. Handled help desk tickets (issues, training, system access request, security, and reports) Tested and performed conversions of software documents for hospital departmental clients. Show less
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Executive Assistant
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Apr 1998 - Apr 2000
Assistant to IT director and managers. Maintained the director’s calendar and coordinated meeting schedules for all departmental staff. Organized and maintained administrative functions. Handled purchase request and capital budget spreadsheets. Prepared and maintained office policy and procedure manuals. Maintained maintenance agreement and other documentation. Maintained time and attendance records for department. Assisted with help desk issues/customer service. Served as Safety Coordinator for the dept. Performed quarterly security audits on the AS/400. Handled incoming inquiries, problems, questions and prioritized responses, as appropriate. Show less
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Education
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Prince George's Community College
Computer Information Technology -
AHIMA
Certified Healthcare Technology Specialist, Health Information Technology -
Meditech
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National Capitol Region Watershed Steward Academy
Master Watershed Steward -
Allscripts
Community
