Tara Afsharirad

Customer Success Specialist at NeoCharge
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area
Languages
  • English Native or bilingual proficiency
  • Farsi Native or bilingual proficiency
  • Spanish Professional working proficiency

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Credentials

  • Google Ads Search Certification
    Google
  • Google Analytics Individual Qualification
    Google
  • Lean Six Sigma Green Belt
    Kaizen, TQM & Lean Six Sigma for Business Excellence

Experience

  • NeoCharge
    • United States
    • Embedded Software Products
    • 1 - 100 Employee
    • Customer Success Specialist
      • Jan 2022 - Present

      Working with customer-facing software to efficiently interface with 5,000+ customers and share enthusiasm while making a difference in the electrical vehicle industry. Navigating solutions to technical user questions while forecasting potential knowledge gaps to support users. Actively engages in shadowing higher-ups in SEO, advertising, website development and Google Analytics. Working with customer-facing software to efficiently interface with 5,000+ customers and share enthusiasm while making a difference in the electrical vehicle industry. Navigating solutions to technical user questions while forecasting potential knowledge gaps to support users. Actively engages in shadowing higher-ups in SEO, advertising, website development and Google Analytics.

  • Cal Poly Orfalea College of Business
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Dean's Office Student Assistant
      • May 2023 - Present

  • Delta Sigma Pi
    • United States
    • Professional Training and Coaching
    • 700 & Above Employee
    • Vice President of Diversity, Equity, and Inclusion
      • Mar 2023 - Present

  • Delta Sigma Pi
    • United States
    • Professional Training and Coaching
    • 700 & Above Employee
    • Webmaster
      • Mar 2021 - Jun 2022

      In charge of creating an engaging website to represent our Kappa Mu chapter. Responsible of making sure everything is up to date and professional for our web presence. https://www.calpolydeltasig.com/ In charge of creating an engaging website to represent our Kappa Mu chapter. Responsible of making sure everything is up to date and professional for our web presence. https://www.calpolydeltasig.com/

  • Nordstrom
    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2021 - Sep 2021

      Engaged with lifelong Nordstrom customers in a fast-paced environment by effectively promoting new items on the floor and offering personalized assistance through one-on-one guided shopping. Engaged with lifelong Nordstrom customers in a fast-paced environment by effectively promoting new items on the floor and offering personalized assistance through one-on-one guided shopping.

  • Eastside Tennis Center
    • Tennis Coach
      • Jun 2017 - Sep 2019

      • Cultivated an environment that encouraged fun, yet disciplined learning • Instructed tennis to players aged 3-11; helped them master strokes and build endurance • Cultivated an environment that encouraged fun, yet disciplined learning • Instructed tennis to players aged 3-11; helped them master strokes and build endurance

Education

  • California Polytechnic State University-San Luis Obispo
    Bachelor of Science - BS, Business Administration
    2020 - 2024
  • ALBA Study Abroad Barcelona
    2022 - 2022
  • Lake Washington High School

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