Experience

TrueLark

• United States
• Software Development
• 1 - 100 Employee

• Head of Product

  • Aug 2018 - Present

  TrueLark (truelark.com) is an automated customer communications platform. Its powerful and flexible AI technology enables brands to attract, support and up-sell customers around the clock via text and messaging. The solution engages customers through human-like conversations on a range of triggers, such as phone calls, business texting, web chat, form submissions and promotional texts. TrueLark can convert prospects, recommend products and services, answer questions, collect payment information, etc. The comprehensive set of outcomes it drives ensures that the business only needs to follow-up in fewer than 15% of cases. TrueLark has handled over a million calls in the Beauty, Wellness and Fitness markets and is currently exploring expansion opportunities in adjacent verticals such as dentistry, restaurants, and financial services. Show less

• Advisor

  • Jul 2017 - Jul 2018

  Assisting with fundraising, business development, and general strategy.



Angel Investor

• United States
• Venture Capital and Private Equity Principals

• Angel Investor

  • Sep 2013 - Present

  Active: Transportation: Cabify AI: TrueLark Energy and Power: Mosaic Solar, Reach Labs Food: Good Eggs, Snackpass IoT: Hologram, CIRQ Other: Guidewheel, Copper CRM, Ink Labs, GG3D, Arthena, Ondaka, Memora Health, Origin Ventures, Cameo, NeoTribe Ventures Acquired: SendHub Chariot (Ford) HopOn (Lola Travel) Apptimize (Airship) Mattermark Roadster (CDK Global) Clara Health Nebia (Brondell) SketchDeck CaseText (Thomson Reuters) Dead: Mediaspike Able Lending Recharge Glio BrandID Filament VOIQ Show less



Venus Group, Inc.

• United States
• Textile Manufacturing
• 1 - 100 Employee

• Director of Growth

  • Sep 2017 - Jun 2018

  Venus Group, founded in 1972, is a California based textile company servicing industrial laundries, hotels, casinos, cruise-lines, and many more. The Group’s commitment to its customers and entrepreneurial spirit has led it to explore various industries and develop smarter products through innovation. Responsibilities: 1. Prospect, evaluate, and implement growth opportunities 2. Define, prioritize, and implement opportunities for continuous improvement (org, sustainability, etc.) Venus Group, founded in 1972, is a California based textile company servicing industrial laundries, hotels, casinos, cruise-lines, and many more. The Group’s commitment to its customers and entrepreneurial spirit has led it to explore various industries and develop smarter products through innovation. Responsibilities: 1. Prospect, evaluate, and implement growth opportunities 2. Define, prioritize, and implement opportunities for continuous improvement (org, sustainability, etc.)



Alphabet Energy

• United States
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Senior Product Manager

  • Dec 2016 - Jun 2017

  * Responsible for developing features to increase total addressable market, developing strategic partnerships, increasing general market awareness and increasing sales.* Supported the sales team in developing mature leads from mid to large cap oil & gas producers across the US and Middle East. * Gathered voice of customer, accessed product/market fit, and prioritized feature requests for future builds of Alphabet Energy's flare gas power generation product.* Co-authored and received $3.3M from a Canadian grant agency to design, build, and deploy products which reduce green house gas emissions by 80% at oil and gas production sites.* Developed partnerships with equipment companies to add functionality and gain access to more customers for the flare gas power generation product.* Presented at conferences to educate the market about the work Alphabet Energy is doing to reduce green house gas emissions in the upstream oil & gas industry. Show less

• Product Manager

  • Jun 2014 - Dec 2016

  * Defined market requirements for Alphabet’s flagship product, which converts underutilized flare gas from upstream oil & gas sites into electrical power – the Power Generating Combustor (PGC).* Led the end-to-end development, in conjunction with an oil & gas equipment and services company, of prototypes and early commercial units of the flare gas power generation product (PGC).* Engaged with innovation and corporate development teams at companies across the oil & gas and metals industries to identify strategic fit between Alphabet and potential partner companies’ objectives.* Initiated and pushed forward conversations with Schlumberger Ltd., leading to venture investment and licensing agreement to accelerate commercialization of Alphabet’s flare gas power generation product.* Built 3rd party project finance models with intent of lowering barrier to entry for Alphabet’s power generation products. Show less

• Product Marketer

  • Nov 2011 - Jun 2014

  Strategy* Developed feasibility studies in collaboration with Engineering team, which evaluated the technical and economic merits of building solutions for heat recovery opportunities.* Co-developed an opportunity evaluation matrix to prioritize markets of best fit for Alphabet's technology and consequently Alphabet Energy's product strategyCustomer and Business Development* Conducted interviews and site visits with companies across the oil & gas, mining, and metals industries to understand technical requirements and economic value of heat recovery opportunities within their operations.* Sought out and developed Alphabet’s relationship with Fives Group (industrial furnace manufacturer), leading to a joint development agreement to co-develop an exhaust heat recovery solution for large-scale industrial steel furnaces.* Developed Marketing Requirement Documents for exhaust heat recovery products, including Alphabet Energy's first product - exhaust heat recovery generator for industrial engines* Crafted various pieces of collateral including pitch decks, brochures, data sheets, and customer data collection sheets.* Pitched Alphabet Energy products to potential customers, with success in selling Alphabet’s exhaust heat recovery platform technology to ArcelorMittal, the world’s largest steel producer. Show less



Model Predictive Control Lab

• Research & Development Engineer

  • Jun 2011 - Oct 2011

  Built, developed, and validated thermodynamic and heat transfer models of thermal zones in commercial buildings. Built, developed, and validated thermodynamic and heat transfer models of thermal zones in commercial buildings.



Fisker Automotive

• United States
• Business Consulting and Services

• Engineering Intern

  • Jun 2010 - Aug 2010

  Evaluated various alternative, energy harvesting technologies and presented proposals for continuing development. Evaluated various alternative, energy harvesting technologies and presented proposals for continuing development.