Experience

Avendelle Assisted Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medication Technician

  • Feb 2023 - Present

  Provide direct patient care, such as bathing, dressing, feeding and assisting in examinations along with treatments to assisted living Transferring and assisting residents moving in and out of bed, shower, wheelchairs, changing bed linens, and keeping rooms neat and clean. Taking vital signs and observing patient s to detect response to specific types of medications Administer medication, injections, and dressing certain wounds and recording it in the MARS and keeping track of controlled drugs. Re-order medication from the Mar. Show less



Liberty Commons Rehabilitation

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medication Technician

  • Aug 2022 - Aug 2023

  Provide direct patient care, such as bathing, dressing, feeding and assisting in examinations along with treatments to assisted living Transferring and assisting residents moving in and out of bed, shower, wheelchairs, changing bed linens, and keeping rooms neat and clean. Taking vital signs and observing patient s to detect response to specific types of medications Administer medication, injections, and dressing certain wounds and recording it in the MARS and keeping track of controlled drugs. Re-order medication from the pharmacy and calling the doctor's for prescriptions. Show less



Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Experience Associate, CXM Flex Trainer

  • Aug 2020 - Feb 2022

  Answer member calls and provide accurate, satisfactory answers to their questions and concerns while expressing empathy Guide members and help them troubleshoot, navigating the company site Providing members with benefit information and furnishing them with health care practitioners, advising of copayments and coinsurance while explaining and go over the plan Helping members understand their claims, EOB’s, and setting up recurring payments for premiums Giving members clarity of why their plan was canceled and or terminated Training new employees on how to use the different systems and understanding the benefits information. Show less



Harnett Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Patient Registration Specialist

  • Mar 2019 - Aug 2020

  Greets patients, visitors and answers telephone in a prompt and courteous manner Verifies and enters patient information including insurance, eligibility and demographics into patient management system Collects and posts co-payments and other out of pocket expense from patients Communicates with nursing staff to aids in patient care and processing Familiar with medical terminology Maintain Hospital etiquette as Patient Registration in all departments while working with staff, patients, and visitors Check in patients, verified and updated necessary information in the medical record Inputs patient demographic, insurance, and essential admission information accurately into a database so that appropriate billing, reporting, and analysis can be performed Show less



Holy Name Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Unit Secretary

  • Sep 2014 - Aug 2016

  • Answer the phone within 2 rings delivering excellent customer service • Check OR charts, enter orders, create new admission charts, thin charts, maintain unit log and digital medical records • Enter patients’ data, such as demographics, medical histories, symptoms, diagnostic procedures, or treatments into computer • Maintain security and confidentiality of patient records and review records for completeness, accuracy, and compliance with regulations • Answer the phone within 2 rings delivering excellent customer service • Check OR charts, enter orders, create new admission charts, thin charts, maintain unit log and digital medical records • Enter patients’ data, such as demographics, medical histories, symptoms, diagnostic procedures, or treatments into computer • Maintain security and confidentiality of patient records and review records for completeness, accuracy, and compliance with regulations



Harnett Health Department

• Office Assistant (co-op)

  • Jan 2014 - Apr 2014

  • Assisted with preparing medical charts, delivered medical charts to the varies offices, made copies and assisted with preparing charts • Pulled and filed medical charts, made copies, and sent faxes • Assisted with preparing medical charts, delivered medical charts to the varies offices, made copies and assisted with preparing charts • Pulled and filed medical charts, made copies, and sent faxes



Central Carolina Community College

• IT Services and IT Consulting
• 1 - 100 Employee

• Tutor

  • Apr 2013 - Apr 2014

  • Assisted students in improving academic achievement by meeting with them on a regular basis to clarify learning problems. • Assisted with class material, and/ or working on solutions to problems. • Assisted students in improving academic achievement by meeting with them on a regular basis to clarify learning problems. • Assisted with class material, and/ or working on solutions to problems.



Wal-Mart

• United States
• Financial Services

• Stock clerk

  • Dec 2011 - Nov 2012

  Answer customer's questions about merchandise and gave advice on merchandise selection, clean display cases, shelves Answer customer's questions about merchandise and gave advice on merchandise selection, clean display cases, shelves



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jul 2010 - Aug 2011

  • Established or identified prices of goods, services or admission, • Tabulated bills using calculators, cash registers, or optical price scanners • Received payment by cash, check, credit cards, vouchers, or automatic debits and provided excellent customer service • Established or identified prices of goods, services or admission, • Tabulated bills using calculators, cash registers, or optical price scanners • Received payment by cash, check, credit cards, vouchers, or automatic debits and provided excellent customer service



Kidde Fire

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• B-Weaver

  • Mar 2007 - Dec 2008

  • Tested hoses so they can be shipped out to customers • Ran and changed looms, repaired hose jackets • Operated a pallet jack and forklift • Tested hoses so they can be shipped out to customers • Ran and changed looms, repaired hose jackets • Operated a pallet jack and forklift



Affiliated Computer Services

• Outsourcing/Offshoring
• 1 - 100 Employee

• Scanner/Transaction Processor

  • Sep 2000 - Nov 2005

  • Processed and scanned live faxes, incoming and outgoing benefit documents for all contracted clientele • Processed returned checks for medical, pension and 401k plans under daily deadline protocol • Batched live Death Certificates and enter them into the correct database • Experience with TP group processing Beneficiary forms, W4P’s, Tax Issues and Direct Deposits • Processed and scanned live faxes, incoming and outgoing benefit documents for all contracted clientele • Processed returned checks for medical, pension and 401k plans under daily deadline protocol • Batched live Death Certificates and enter them into the correct database • Experience with TP group processing Beneficiary forms, W4P’s, Tax Issues and Direct Deposits