Experience

United Bridge Partners
• United States
• Construction
• 1 - 100 Employee
• Operations Support Specialist

  • Sep 2021 - Present

Peak Living, LLC
• United States
• 1 - 100 Employee
• Community Manager

  • Feb 2021 - Jan 2022

Community Housing Partners
• United States
• Real Estate
• 100 - 200 Employee
• Property Manager

  • Mar 2020 - Feb 2021


Lincoln Military Housing

• United States
• Real Estate

• Customer Service Representative

  • Apr 2018 - Mar 2020

  Prepares lease documents for residents as part of the move in process Ensures all lease paperwork is completed and entered into the system. Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns. Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services. May perform post-turn unit inspections and complete move-in inventory inspections with new residents. Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community. Responsible for lease renewal notification and timely resident notice to renew or vacate. Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner. Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction. Performs other general office duties (i.e. phones, filing, special projects and assignments as needed). Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems). Composing and distributing of correspondence / notices (3 day, move out charges, renewals other important resident notices that pertain to maintenance services, etc.).  May participate in property walks / inspections (grounds, common areas, parking lots, community rooms, makereadies, quality control, etc.) Inspect vacancies, make readies, completed service requests as necessary Inspect property for community any needed repairs or maintenance, liability concerns, community policy issues (inoperable vehicles, unauthorized pets, etc.), landscaping problems, etc.



Chartway Federal Credit Union

• teller specialist

  • Jan 2015 - Mar 2020

  • Responsible for handling and securing large volumes of cash and other negotiable items. • Provides immediate, accurate, efficient and courteous service to members. • Ability to maintain a workstation that is organized, well supplied and professional. • Provide information to current and prospective members concerning eligibility for membership, products and services (loans and deposits). • Comply with all record keeping requirements of the Bank Secrecy Act for wire funds transfers of $3,000 or more, or for monetary instruments for the sale of official checks, money orders, and travelers cheques in amounts of $3,000 to $10,000 purchased by members with cash.



cookout

• Canada
• Internet Publishing
• 1 - 100 Employee

• cashier

  • May 2013 - Oct 2015

  I was often used as an example and trainer for new employees on facility etiquette in relation to sales, policy and procedures. Receive customer’s order and handle the payment transaction. Adhere to all company guidelines, policies and standards. Maintain cleanliness of facility. Monitor and supervise food preparation. I was often used as an example and trainer for new employees on facility etiquette in relation to sales, policy and procedures. Receive customer’s order and handle the payment transaction. Adhere to all company guidelines, policies and standards. Maintain cleanliness of facility. Monitor and supervise food preparation.



Journeys

• Norway
• Travel Arrangements
• 1 - 100 Employee

• Cashier Sales Associate

  • Jun 2012 - Jan 2013

  Met all given sales goals in the timeframe given. Performed all daily procedures accurately. Greeted customers and performed administrative tasks. Met all given sales goals in the timeframe given. Performed all daily procedures accurately. Greeted customers and performed administrative tasks.