Experience

The Chamber of Commerce of West Alabama

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Director of Membership and Investor Relations

  • Jul 2021 - Present

  2222 9th Street, Tuscaloosa Al 35401 Responsible for the recruitment and retention of Chamber investors as well as all resource development initiatives of the Chamber.



Alabama ONE

• United States
• Hospitality

• Community Outreach & Events Officer

  • Feb 2017 - Jul 2021

  Tuscaloosa, Alabama

• Marketing Officer

  • Dec 2015 - Feb 2017

  Tuscaloosa, Alabama Area - Responsible for developing marketing strategies - Performs the function of championing customer relationship management - Analyze market trends with an aim of identifying unexploited or new markets for the organization's products and services - In charge of the organization's entire marketing activities and therefore handles formulating, directing and coordinating marketing activities so as to influence members to choose the organization's products over those of… Show more - Responsible for developing marketing strategies - Performs the function of championing customer relationship management - Analyze market trends with an aim of identifying unexploited or new markets for the organization's products and services - In charge of the organization's entire marketing activities and therefore handles formulating, directing and coordinating marketing activities so as to influence members to choose the organization's products over those of competitors - Create and manage project plans for various marketing and event activities - Coordinate events, meetings and trade shows by identifying, assembling, and organizing requirements; establishing contacts; developing schedules and assignments; managing mailing lists to ensure event success - Provide support in social media monitoring process as needed

• Executive Secretary

  • Oct 2005 - Dec 2015

  Receptionist to all members and to all visitors to see the CEO and COO Secretary to the Manager/CEO and Chief Operations Officer and presents to the Manager/CEO and Chief Operations Officer items requiring their attention. Composes and types letters for all depart, minutes and committee reports. Responsible for notifying board members and committee members of meetings. Takes all calls for the Manager/CEO and COO, receives callers, makes appointments and helps manage the Manager/CEO… Show more Receptionist to all members and to all visitors to see the CEO and COO Secretary to the Manager/CEO and Chief Operations Officer and presents to the Manager/CEO and Chief Operations Officer items requiring their attention. Composes and types letters for all depart, minutes and committee reports. Responsible for notifying board members and committee members of meetings. Takes all calls for the Manager/CEO and COO, receives callers, makes appointments and helps manage the Manager/CEO and COO’s time when he/she cannot. Brings to the attention of the Manager/CEO and COO all complaints, calls, and letters received. Plans destination of employee and officer functions such as picnics and Christmas parties. Does all preparations for meetings of the Board of Directors. Serves as backup to the COO in handling the employee payroll. Coordinates, with the Manager/CEO and COO, all promotional activity of the credit union. Handles all aspects of the employee security program making sure enrollment benefits are accurate and all reporting is timely and accurate, and all invoices are paid when due. Is the Executive Secretary for the Board of Directors and the Supervisory Committee and performs all secretarial and coordinating duties.

• Collections Clerk

  • Sep 2004 - Oct 2005

• Head Teller

  • Oct 2003 - Sep 2004

• Teller

  • May 2002 - Oct 2003



Regions Bank

• United States
• Banking
• 700 & Above Employee

• Private Banking

  • Apr 2000 - May 2002

  Manage customer requests for opening new accounts, online funds transfer, support loan request inclusive of information compiling for loan packages, request document development and process loans, schedule appointments. Provided top customer service to customers.



Equifax

• United States
• Financial Services
• 700 & Above Employee

• Consumer Dispute Officer

  • Jun 1990 - Jul 2000

  Tuscaloosa, Alabama Certified under the Fair Credit Reporting Act. Managed internal complaints lodged via email, web, call centre or via an internal department. Investigated and resolved complaints over the phone as well as writing correspondence relating to a particular dispute