Experience

SwipeSense Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Customer Success Manager

  • Jun 2021 - Present

  SwipeSense is a technology platform company that was acquired by SC Johnson to make a difference in the healthcare industry. Our mission is to empower hospitals to make data-driven changes that lead to predictable outcomes to help them save lives, improve patient and clinician experiences, and create operational efficiencies. Our integrated technology platform consists of 4 solutions: • Automatic electronic Hand Hygiene monitoring • Nursing Insights • Contact Tracing • Asset Tracking (RTLS)



SC Johnson Professional® Canada

• Canada
• Soap and Cleaning Product Manufacturing
• 1 - 100 Employee

• Marketing Manager, Healthcare

  • Mar 2017 - Jun 2021

  Driving the direct marketing, advertising, lead generation, social media and content marketing, tradeshow/conference management and communications for the Canadian Healthcare business. Working closely with the leadership and sales teams to provide sales support related to the launch of an innovative new healthcare software system. Working closely with the Vice President of Marketing to plan, implement and execute a successful national B2B sales and marketing program. Driving the direct marketing, advertising, lead generation, social media and content marketing, tradeshow/conference management and communications for the Canadian Healthcare business. Working closely with the leadership and sales teams to provide sales support related to the launch of an innovative new healthcare software system. Working closely with the Vice President of Marketing to plan, implement and execute a successful national B2B sales and marketing program.



Vetrex Group Inc.

• Canada
• Veterinary Services
• 1 - 100 Employee

• Sales Marketing Coordinator

  • Dec 2014 - Mar 2017

  Responsible for the development of marketing collateral, product packaging, promotional planning, sales analysis, and event coordination. Other objectives include sales team and corporate partner support.

• Office Manager and Inside Sales Representative

  • Dec 2014 - Apr 2016

  Worked closely with the President of Imrex Incorporated to coordinate accounting, quality assurance, sales and marketing functions, and to oversee manufacturing, logistics and quality assurance procedures.



Mississauga Oakville Veterinary Emergency Hospital and Referral Group

• Accounting Clerk

  • Dec 2013 - Dec 2014

  Responsible for nurturing company relationships with vendors and clients, accounts payable and receivable, filing and records management, prepaid expenses, VISA reconciliation, daily cash closing, assist with bank reconciliations, and service billing.

• Department Administrator & Customer Services Manager

  • May 2008 - Jan 2014

  Direct the work and overall progress of the Internal Medicine department in order to reach company goals. Scheduling of support staff and doctors; prepare internal invoices and billing; payable and receivable accounts; spreadsheets and presentations; manage records; inventory management; estimate costs of medical procedures; equipment maintenance and support; staff meeting organization and facilitation; staff performance reviews; recruiting and hiring. Member of several hospital committees working to improving the hospitals Infection Control, Customer Service and Management policies.

• Receptionist - Emergency Department

  • Jan 2005 - May 2008

  Provided secretarial, clerical and administrative support to ensure that all patient/client services were provided in an effective and efficient manner. Triage of incoming patients; management of incoming telephone lines, daily invoicing; cash register operations and safeguarding company assets; customer service and support.



Royal Mattress Manufacturing Co.

• Sales Associate

  • Jan 2004 - Aug 2006

  Responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Mattress sales; delivery coordination; merchandising; display maintenance; aid customers in location merchandise; and communication of customer requests to management. Responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Mattress sales; delivery coordination; merchandising; display maintenance; aid customers in location merchandise; and communication of customer requests to management.