Tanya Shelton

Customer Service Specialist at Corilam Fabricating
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Contact Information
us****@****om
(386) 825-5501
Location
Kernersville, North Carolina, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Owen McGee

Tanya was always a hard and reliable worker,Eager to learn , and always willing to go the extra mile,

Ben Hackley

Tanya was the ultimate customer service professional and a pleasure to work with. She handled customer needs with courtesy, efficiency and clarity while resolving disputes in a business professional manner maintaining a good balance between customer relations and business profitability. I would highly recommend Tanya in any of her future endeavors.

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Experience

    • United States
    • Furniture
    • 1 - 100 Employee
    • Customer Service Specialist
      • Jun 2021 - Present

    • Wholesale Building Materials
    • 1 - 100 Employee
    • Sales Support Coordinator
      • May 2018 - Jun 2021

    • United States
    • Construction
    • 200 - 300 Employee
    • Customer Coordinator
      • Apr 2017 - May 2018

    • Office Manager
      • Aug 2012 - Dec 2016

    • Religious Institutions
    • 1 - 100 Employee
    • Student Ministry Administrator
      • Mar 2007 - Jun 2010

      Created, published and distributed Student Ministry Newsletter for parents and congregation. Distributed monthly to communicate important upcoming information. Managed all student and family information on database, including attendance and activities involved in. Helped select and implement curriculum for Sunday school classes. Managed all fundraising events for mission trips. Managed numerous stateside mission trips for 15-40 students. Including fundraising, payments, registration and transportation. Assisted in planning calendar events for school year and summer. Assisted Youth Pastor, Jeff Smith, with all Student Ministry related needs. Show less

    • United States
    • Wholesale
    • 1 - 100 Employee
    • Inside Sales/Customer Service
      • Apr 2003 - Jun 2007

      Direct contact person for North American customers who had questions regarding product or status of an order. Daily sales order entry. Corresponded with stateside and international vendors on the status of inventory arrival. Worked with warehouse to ensure timely shipping of everyday and urgent orders. Assisted assigned salesmen in additional tasks. Accompanied salesmen on customer visits. Industry trade show participation. Direct contact person for North American customers who had questions regarding product or status of an order. Daily sales order entry. Corresponded with stateside and international vendors on the status of inventory arrival. Worked with warehouse to ensure timely shipping of everyday and urgent orders. Assisted assigned salesmen in additional tasks. Accompanied salesmen on customer visits. Industry trade show participation.

  • DII International
    • High Point, NC
    • Inside Sales / Customer Service
      • 2000 - 2003

      Direct inside support to outside sales force. Followed customer orders from creation to completion. Entered sales order on a daily basis. Inside customer support to large OEM furniture manufacturers. Purchase order management with vendors in Italy, Germany & United States. Industry tradeshow participation. Direct inside support to outside sales force. Followed customer orders from creation to completion. Entered sales order on a daily basis. Inside customer support to large OEM furniture manufacturers. Purchase order management with vendors in Italy, Germany & United States. Industry tradeshow participation.

    • Inside Sales / Customer Service
      • 1996 - 2003

      Processed customer service calls, fulfilled orders/back orders. Managed two customer service representatives. Managed tool service route drivers in Southeast. Worked in shipping/receiving when needed and drive service route if needed. Attended International Sales & Engineering Meeting in Switzerland. Processed customer service calls, fulfilled orders/back orders. Managed two customer service representatives. Managed tool service route drivers in Southeast. Worked in shipping/receiving when needed and drive service route if needed. Attended International Sales & Engineering Meeting in Switzerland.

Education

  • Forsyth Technical Community College
    with GED; a certification, Customer Service
    1993 - 1994
  • Forsyth Technical Community College

Community

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