Tanya Roxborough
Maintenance Director at Mountjoy- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Simon Winkworth
I had the privilege of working together with Tanya on the Board of Mountjoy for over 7 years. Tanya is a highly effective operations director and people leader - and she has an exceptional level of drive and organisation. During our time working together she oversaw the successful mobilisation and management of numerous complex building maintenance and Hard Fm contracts. She worked incredibly hard to ensure we were continually improving service delivery, safety, profitability and client relationships across the company’s portfolio of term maintenance contracts. All whilst remaining very focussed on supporting and developing managerial and front line staff.
Melissa Kamenica
For 7 years I have worked with Tanya, working on numerous projects and mobilisations together. In her role of Maintenance Director, she leads all the staff working on the building maintenance and facilities management contracts. This is a very demanding role and I have always found her to deliver the highest quality of services and levels of customer satisfaction. She is extremely intelligent and comes up with creative solutions to difficult problems. She has the unique ability to keep everyone grounded through difficult challenges and projects and she consistently gives 100% of herself to her teams and the business. I find her to be a natural leader who has the gift of identifying each staff member’s primary talents and she knows how to bring out the best of each person. Tanya leads by example, is compliant and diligent and people in the workplace find her enthusiasm and dedication, both inspiring and motivating and I will miss working with her.
Simon Winkworth
I had the privilege of working together with Tanya on the Board of Mountjoy for over 7 years. Tanya is a highly effective operations director and people leader - and she has an exceptional level of drive and organisation. During our time working together she oversaw the successful mobilisation and management of numerous complex building maintenance and Hard Fm contracts. She worked incredibly hard to ensure we were continually improving service delivery, safety, profitability and client relationships across the company’s portfolio of term maintenance contracts. All whilst remaining very focussed on supporting and developing managerial and front line staff.
Melissa Kamenica
For 7 years I have worked with Tanya, working on numerous projects and mobilisations together. In her role of Maintenance Director, she leads all the staff working on the building maintenance and facilities management contracts. This is a very demanding role and I have always found her to deliver the highest quality of services and levels of customer satisfaction. She is extremely intelligent and comes up with creative solutions to difficult problems. She has the unique ability to keep everyone grounded through difficult challenges and projects and she consistently gives 100% of herself to her teams and the business. I find her to be a natural leader who has the gift of identifying each staff member’s primary talents and she knows how to bring out the best of each person. Tanya leads by example, is compliant and diligent and people in the workplace find her enthusiasm and dedication, both inspiring and motivating and I will miss working with her.
Simon Winkworth
I had the privilege of working together with Tanya on the Board of Mountjoy for over 7 years. Tanya is a highly effective operations director and people leader - and she has an exceptional level of drive and organisation. During our time working together she oversaw the successful mobilisation and management of numerous complex building maintenance and Hard Fm contracts. She worked incredibly hard to ensure we were continually improving service delivery, safety, profitability and client relationships across the company’s portfolio of term maintenance contracts. All whilst remaining very focussed on supporting and developing managerial and front line staff.
Melissa Kamenica
For 7 years I have worked with Tanya, working on numerous projects and mobilisations together. In her role of Maintenance Director, she leads all the staff working on the building maintenance and facilities management contracts. This is a very demanding role and I have always found her to deliver the highest quality of services and levels of customer satisfaction. She is extremely intelligent and comes up with creative solutions to difficult problems. She has the unique ability to keep everyone grounded through difficult challenges and projects and she consistently gives 100% of herself to her teams and the business. I find her to be a natural leader who has the gift of identifying each staff member’s primary talents and she knows how to bring out the best of each person. Tanya leads by example, is compliant and diligent and people in the workplace find her enthusiasm and dedication, both inspiring and motivating and I will miss working with her.
Simon Winkworth
I had the privilege of working together with Tanya on the Board of Mountjoy for over 7 years. Tanya is a highly effective operations director and people leader - and she has an exceptional level of drive and organisation. During our time working together she oversaw the successful mobilisation and management of numerous complex building maintenance and Hard Fm contracts. She worked incredibly hard to ensure we were continually improving service delivery, safety, profitability and client relationships across the company’s portfolio of term maintenance contracts. All whilst remaining very focussed on supporting and developing managerial and front line staff.
Melissa Kamenica
For 7 years I have worked with Tanya, working on numerous projects and mobilisations together. In her role of Maintenance Director, she leads all the staff working on the building maintenance and facilities management contracts. This is a very demanding role and I have always found her to deliver the highest quality of services and levels of customer satisfaction. She is extremely intelligent and comes up with creative solutions to difficult problems. She has the unique ability to keep everyone grounded through difficult challenges and projects and she consistently gives 100% of herself to her teams and the business. I find her to be a natural leader who has the gift of identifying each staff member’s primary talents and she knows how to bring out the best of each person. Tanya leads by example, is compliant and diligent and people in the workplace find her enthusiasm and dedication, both inspiring and motivating and I will miss working with her.
Experience
-
Mountjoy
-
United Kingdom
-
Construction
-
1 - 100 Employee
-
Maintenance Director
-
Feb 2015 - Present
- Accountable for the delivery of the Maintenance contracts within Mountjoy including Social Housing and the University sectors. - Board Member and Statutory Director. - Responsible for leading the growth of the Maintenance Division. - Accountable for the delivery of the Maintenance contracts within Mountjoy including Social Housing and the University sectors. - Board Member and Statutory Director. - Responsible for leading the growth of the Maintenance Division.
-
-
-
VINCI Facilities
-
Facilities Services
-
700 & Above Employee
-
Operations Director
-
Sep 2014 - Feb 2015
- Accountable for the delivery of 6 contracts including PFI Hospitals, PFI School, PFI Police Station and London Underground/Transport for London buildings. - Accountable for the P&L and balance sheet performance for a c £20million/annum portfolio - Responsible for leading the growth of the Education sector business within Vinci facilities. Reason for leaving: location - Accountable for the delivery of 6 contracts including PFI Hospitals, PFI School, PFI Police Station and London Underground/Transport for London buildings. - Accountable for the P&L and balance sheet performance for a c £20million/annum portfolio - Responsible for leading the growth of the Education sector business within Vinci facilities. Reason for leaving: location
-
-
-
G4S
-
United Kingdom
-
Security and Investigations
-
700 & Above Employee
-
Operations Director
-
Jan 2014 - Sep 2014
- Accountable for the delivery of 5 contracts including PFI Schools, PFI Hospitals, Domestic services Contracts and multi-site Healthcare contracts.- Accountable for the P&L and balance sheet performance for a c.£22million/annum portfolio- Mobilisation Director for the Peterborough & Cambridge NHS FT Framework Agreement and Call off contracts. - Management of 5 direct reports and a team of c.770 staff- Risk Management and mitigation, and development of growth opportunities
-
-
Senior Contract Manager
-
Jul 2012 - Dec 2013
- Accountable for the delivery of support services to the Oxford University Hospitals Trust, this includes engineering, cleaning, portering, catering, helpdesk, waste, compliance, contingency planning, disaster recovery, lifecycle obligations and project works. - Management of a team of 220 staff, contract value of £8million/annum for 33 years. - Accountable for the P&L and balance sheet performance, re-forecasts and annual budgeting- Managing a complex client relationship with multiple stakeholders in a challenging environment- Ensuring compliance to NHS policies and procedures (including HTM)- Managing an NHS ROE staffing arrangement for the frontline soft services staff Show less
-
-
-
Amey
-
United Kingdom
-
Civil Engineering
-
700 & Above Employee
-
Account Manager,
-
Dec 2010 - Jun 2012
- Accountable for the delivery of support services to BAA at Terminal 4, this includes engineering, cleaning, waste, compliance, operations, contingency planning, disaster recovery and project works. - Management of a team of 150 staff, contract value of £5million/annum for up to 10 years. - Responsible for developing and implementing the contract strategy and business plan- Accountable for the P&L and balance sheet, reforecasts and annual budgeting- Coaching, development and up-skilling of a team of staff who had TUPE transferred into Amey, and also performance managing and following disciplinary procedures when required to improve the performance of the team and individuals. Show less
-
-
Commercial Manager
-
Mar 2010 - Dec 2010
- Responsible for designing and delivering the procurement and commercial strategy for the new T5 Bundled Services Facilities Management contract valued at £10million/annum for up to 10 years. - Commercial management of the contract, including identifying strategies for minimising risk and maximising opportunities.- Client interface at all levels, including full review of contract agreement and was involved in jointly redrafting the contract with the client to remove ambiguities. - Member of the Amey Commercial Director’s steering group which is responsible for designing and agreeing the Commercial training to be carried out amongst the top 200 Leadership group of Directors and Senior Managers in Amey. Responsible for drafting some of the training sessions and being a Commercial facilitator for the training event. Show less
-
-
Commercial Manager
-
Jun 2009 - Mar 2010
- A key member of the steering group for the Hard Services Improvement Project for 6 (3 existing contracts and 3 recently mobilised) Scottish Schools PFI contracts covering 74 sites.- Responsible for managing and mitigating the commercial risk throughout the Improvement programme. This included a full review of all the contracts to identify and prioritise the key areas through risk and opportunity matrixes. This resulted in chairing regular meetings with the Commercial Director, Business Director and Group Legal to identify the best solutions to the challenges. - Re-evaluated the sub-contractors, procured new suppliers to cover 20 services over 6 geographical areas and 75 schools. Drew up new contracts to include a down-flow of KPI’s and penalties from the main contract and negotiated contract terms. Shared best practise across the region. - Implemented performance improvement schemes to improve efficiency and reduce operational costs. Show less
-
-
Assistant Commercial Manager
-
May 2008 - Jun 2009
- A key member of a management team of 4 in the successful mobilisation of Bradford Phase 1, one of the pathfinder Building Schools for the Future projects covering 3 schools with a contract value of £1million/annum.- Liaison with all parties (including Council, Schools, SPV, and Builder) within the PFI during mobilisation, phased handover and full operations to resolve problems and maintain relationships. - Liaison with the Contract Accountant and Finance Director over monitoring costs to budget, milestone payments and monthly financial contract reviews.- In conjunction with the Contract Accountant, overseeing FM monthly fee invoicing, mitigating the penalty report, and reclaiming project work and vandalism costs.- Management of Dispute Resolution in conjunction with Group Legal and Group Commercial. - Provided advice on contractual obligations to the Phase 1 contract team, and gave advice on Phase 1 operations to the Phase 2 Bid team for input into contractor’s proposals prior to Financial Close. Show less
-
-
Education
-
2004 - 2007
University of York
BA Hons, History and History of Art -
1997 - 2004
Christ College Brecon
Community
