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Experience

    • United States
    • Government Relations Services
    • 1 - 100 Employee
    • Senior Business Analyst Team Lead
      • Aug 2015 - Present

      • Converted from temporary to permanent employee to support the Veterans Health Administration (VHA) and Office of Information Technology (OI&T) under the VistA Evolution Program, based on exceptional performance and knowledge exhibited regarding the Veteran Affairs (VA) Program Management Accountability System (PMAS) and Veteran-focused Integration Process (VIP) • Successfully conducted the VE enterprise-wide transition from PMAS to the VIP providing direct process and documentation guidance for 30+ VA Healthcare IT projects/products o Currently assisting various staff across the enterprise including Senior VA leadership, with understanding and navigating the VIP process, in order for these IT teams to pass Critical Decision points (milestones) required to obtain project funding and deploy functionalities into testing environment and ultimately into production, for end user consumption o Created training documentation and led several training groups, “brownbag” educational sessions, etc. • Collaborate with developers to design and successfully launch (and currently maintain) a program-wide VIP support SharePoint site • Conducted project level performance analysis and created monthly reports for leadership Created and maintaining a methodology document (also a contract deliverable) detailing the VIP transition process and mechanisms by which to measure the transition and progression of the various projects from beginning the actual VIP process

    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Business Analyst/PMO Analyst
      • Mar 2011 - Jan 2014

      •Created, developed and maintained Project Management Plans and Work Breakdown Structures (WBS) according to Project Management Accountability System (PMAS) standards of the Department of Veterans Affairs (DVA) Office of Information Technology (OIT) to define project scope, schedule, cost, risk, quality and stakeholders. •Developed business requirements document (BRD) for the Office of Information and Technology. Prepared requirement traceability documents (RTM), reports and presentations instrumental in attaining milestone approvals, budget approvals, customer acceptance and enterprise wide project implementation •Managed and updated PMAS Dashboard with universal project milestones and deliverables which serve to monitor project costs, scope, schedule and risks against the project plan and approved baselines which resulted in accurate OMB reporting •Supplied project management support for three major VA projects with competing deadlines that contributed to the successful development of Construction and Facilities Management software, VA Time and Attendance (VATAS) and Human Resource Information Systems (HRIS) and creating Quad charts •Utilized Agile development principles, approaches and technologies to coordinate cross-functional teams, monitor project status against baselines and development of contract deliverables using MS Project •Managed and developed acquisition documents as a team lead of performance work statements (PWS) and statements of work (SOW) ensuring that all necessary contract support is forecasted which resulted in two vendor contract awards •Supported federal contracting, acquisitions, procurement, e-procurement and supporting successful project delivery teams in a fast paced environment •Facilitated Integrated Project Team meetings, prepared agendas and minutes to discuss and review project status with stakeholders and customers •Created and designed SharePoint 2010 libraries as VATAS project content manager

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Quality Assurance Team Lead
      • Jul 2000 - Mar 2011

      • Developed new policies and procedures for documenting software defects and process improvement which were formally adopted as company policy. • As subject matter expert (SME) of assigned test areas I defined and tracked quality assurance metrics to refine efficiencies • Managed a team of 10 analysts with a focused concentration in the task areas of quality assurance, testing and distribution of customer sales data • Monitored and measured team performance and productivity using SQL database queries and proprietary tools • Delivered accurate project reports to upper management reflecting the timely deliverables to 1,000+ Defense Commissary Agency (DeCA) customers worth over $34 million • Participated in product reviews, submitted recommendations leading to the corporate adoption of AtTask as the project management tool of choice

Education

  • Washington Adventist University
    Master of Business Administration (MBA), Business Administration and Management, General
    2013 - 2014
  • St. Augustine's College
    Bachelor of Arts (BA), Communication and Media Studies
    1987 - 1991

Community

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