Talent Program Administrator

• Aug 2021 - Present

Finance Manager

• Apr 2018 - Dec 2019

Finance manager at Autoloans.ca part of Humberview Group. • Secure and negotiate insurance quotes for Clients • Initiate and maintain relationship with clients, • Comprehensive needs analysis for each client • Effectively develop and document each client’s situation in order to effectively close the sale • Thorough understanding of credit bureau reports through extensive Equifax training and provide complete credit assessment with Clients Finance manager at Autoloans.ca part of Humberview Group. • Secure and negotiate insurance quotes for Clients • Initiate and maintain relationship with clients, • Comprehensive needs analysis for each client • Effectively develop and document each client’s situation in order to effectively close the sale • Thorough understanding of credit bureau reports through extensive Equifax training and provide complete credit assessment with Clients

Senior Lending Specialist

• Jul 2010 - 2018

Listen to and analyze customer inquiries. Identifying potential solutions to their needs therefore providing maximum customer satisfaction. Manually adjudicate electronic loan applications and reassess initial declined applications per BMO compliance. Refer clients for additional products and services as well as discuss future banking options with clients to increase our share of wallet Listen to and analyze customer inquiries. Identifying potential solutions to their needs therefore providing maximum customer satisfaction. Manually adjudicate electronic loan applications and reassess initial declined applications per BMO compliance. Refer clients for additional products and services as well as discuss future banking options with clients to increase our share of wallet

Senior Technical Consultant

• Aug 2007 - Jul 2010

Canvassed community to grow our business and created relationships with local market segment. Worked one on one with small business customers to produce complex orders Provided customers with excellent customer service generating repeat business. Coaching, training and mentoring colleagues in the tech department. Made sure that store and staff goals were met and department budget was inline. Canvassed community to grow our business and created relationships with local market segment. Worked one on one with small business customers to produce complex orders Provided customers with excellent customer service generating repeat business. Coaching, training and mentoring colleagues in the tech department. Made sure that store and staff goals were met and department budget was inline.