Tanya Morgan
Head Of Production at League Digital- Claim this Profile
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Bio
Shirleen Greenwood
I was fortunate to have Tanya as a member of the Avis Digital Channels Marketing team for many years. Tanya was always professional and dedicated to her role and was well liked, by her colleagues and Avis customers. She is a perfectionist by nature. Her attention to detail and high quality of work, ensured that she was capable of excelling in her duties and meeting deadlines without the need for constant supervision. Her willingness and determination to learn new skills, enabled her to grow within Avis. I have no doubt that she will continue to be an asset throughout her future career endeavours.
Cara Daly
I had the privilege of working with Tanya for over 8 years, initially as my direct report and later as a peer in the management team at League Digital. She is proactive, self-motivated, and quick to learn, always willing to expand her knowledge where needed to better support the role that she was in at the time - this saw her show incredible growth during our time working together. She started out in our client services where she was responsible for handling and fulfilling day-to-day support requests for our web clients and quickly showed her value in our project division as she began to pick up smaller projects for the clients assigned to her, taking it upon herself to study and learn the skills needed for Project Management in a Digital agency. Her attention to detail and organisational skills eventually helped us manage multiple large digital web projects through to successful delivery in her role as a Digital Project Manager. These skills later saw her stepping up to head up our Production division, taking on the responsibility of managing our workflows and resource capacity as well as allocation and management of tasks for all design, development and copywriting retainer work coming into our studio across our entire client base. Tanya later proved herself as a strong but compassionate leader when she was given a team to manage, overseeing our Project Managers, Content Editors and Production staff. Tanya’s loyalty, work ethic and dedication make her a reliable and extremely valuable asset to any company.
Shirleen Greenwood
I was fortunate to have Tanya as a member of the Avis Digital Channels Marketing team for many years. Tanya was always professional and dedicated to her role and was well liked, by her colleagues and Avis customers. She is a perfectionist by nature. Her attention to detail and high quality of work, ensured that she was capable of excelling in her duties and meeting deadlines without the need for constant supervision. Her willingness and determination to learn new skills, enabled her to grow within Avis. I have no doubt that she will continue to be an asset throughout her future career endeavours.
Cara Daly
I had the privilege of working with Tanya for over 8 years, initially as my direct report and later as a peer in the management team at League Digital. She is proactive, self-motivated, and quick to learn, always willing to expand her knowledge where needed to better support the role that she was in at the time - this saw her show incredible growth during our time working together. She started out in our client services where she was responsible for handling and fulfilling day-to-day support requests for our web clients and quickly showed her value in our project division as she began to pick up smaller projects for the clients assigned to her, taking it upon herself to study and learn the skills needed for Project Management in a Digital agency. Her attention to detail and organisational skills eventually helped us manage multiple large digital web projects through to successful delivery in her role as a Digital Project Manager. These skills later saw her stepping up to head up our Production division, taking on the responsibility of managing our workflows and resource capacity as well as allocation and management of tasks for all design, development and copywriting retainer work coming into our studio across our entire client base. Tanya later proved herself as a strong but compassionate leader when she was given a team to manage, overseeing our Project Managers, Content Editors and Production staff. Tanya’s loyalty, work ethic and dedication make her a reliable and extremely valuable asset to any company.
Shirleen Greenwood
I was fortunate to have Tanya as a member of the Avis Digital Channels Marketing team for many years. Tanya was always professional and dedicated to her role and was well liked, by her colleagues and Avis customers. She is a perfectionist by nature. Her attention to detail and high quality of work, ensured that she was capable of excelling in her duties and meeting deadlines without the need for constant supervision. Her willingness and determination to learn new skills, enabled her to grow within Avis. I have no doubt that she will continue to be an asset throughout her future career endeavours.
Cara Daly
I had the privilege of working with Tanya for over 8 years, initially as my direct report and later as a peer in the management team at League Digital. She is proactive, self-motivated, and quick to learn, always willing to expand her knowledge where needed to better support the role that she was in at the time - this saw her show incredible growth during our time working together. She started out in our client services where she was responsible for handling and fulfilling day-to-day support requests for our web clients and quickly showed her value in our project division as she began to pick up smaller projects for the clients assigned to her, taking it upon herself to study and learn the skills needed for Project Management in a Digital agency. Her attention to detail and organisational skills eventually helped us manage multiple large digital web projects through to successful delivery in her role as a Digital Project Manager. These skills later saw her stepping up to head up our Production division, taking on the responsibility of managing our workflows and resource capacity as well as allocation and management of tasks for all design, development and copywriting retainer work coming into our studio across our entire client base. Tanya later proved herself as a strong but compassionate leader when she was given a team to manage, overseeing our Project Managers, Content Editors and Production staff. Tanya’s loyalty, work ethic and dedication make her a reliable and extremely valuable asset to any company.
Shirleen Greenwood
I was fortunate to have Tanya as a member of the Avis Digital Channels Marketing team for many years. Tanya was always professional and dedicated to her role and was well liked, by her colleagues and Avis customers. She is a perfectionist by nature. Her attention to detail and high quality of work, ensured that she was capable of excelling in her duties and meeting deadlines without the need for constant supervision. Her willingness and determination to learn new skills, enabled her to grow within Avis. I have no doubt that she will continue to be an asset throughout her future career endeavours.
Cara Daly
I had the privilege of working with Tanya for over 8 years, initially as my direct report and later as a peer in the management team at League Digital. She is proactive, self-motivated, and quick to learn, always willing to expand her knowledge where needed to better support the role that she was in at the time - this saw her show incredible growth during our time working together. She started out in our client services where she was responsible for handling and fulfilling day-to-day support requests for our web clients and quickly showed her value in our project division as she began to pick up smaller projects for the clients assigned to her, taking it upon herself to study and learn the skills needed for Project Management in a Digital agency. Her attention to detail and organisational skills eventually helped us manage multiple large digital web projects through to successful delivery in her role as a Digital Project Manager. These skills later saw her stepping up to head up our Production division, taking on the responsibility of managing our workflows and resource capacity as well as allocation and management of tasks for all design, development and copywriting retainer work coming into our studio across our entire client base. Tanya later proved herself as a strong but compassionate leader when she was given a team to manage, overseeing our Project Managers, Content Editors and Production staff. Tanya’s loyalty, work ethic and dedication make her a reliable and extremely valuable asset to any company.
Credentials
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Atlassian Certified in Managing Jira Cloud Projects
AtlassianFeb, 2021- Nov, 2024 -
Housekeeping and Governance in Jira
AtlassianDec, 2022- Nov, 2024 -
Hubspot Inbound Certification
HubSpot Academy
Experience
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League Digital
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South Africa
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Advertising Services
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1 - 100 Employee
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Head Of Production
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Jan 2019 - Present
• Report directly to the Managing Director (MD) and recruit. manage and mentor a large production team of direct reports, which includes the Project Managers, Traffic Manager, Search & Content Managers, and Service Desk Administrators.• Identify, develop, and drive process optimization initiatives to enhance efficiency.• Conduct comprehensive training sessions to onboard and familiarise all new hires with agency processes, ensuring seamless integration into the team. • Distribute work according to resource strengths and experience. • Manage schedules, timelines and production capacity across all departments.• Ensure resource allocation aligns with business priorities and proactively assist Project Managers and Traffic Managers in resolving any challenges through consultative management.• Build and maintain relationships both internally and externally and ensure the delivery of work to various freelancers and external suppliers is within the context of a cohesive narrative. • Prepare and analyse resource utilization reports and financial reports.• Review and approve timesheets submitted by Human Resource Departments, reconcile freelancer rates, hours, and billing to ensure timely and accurate payment. • Manage leave approvals for all Human Resource departments, considering project timelines to avoid any shortfalls or setbacks.• Establish and monitor individual Key Performance Indicators (KPIs) for each role and conduct regular one-on-one sessions with team members.• Responsible for the management of the Atlassian product suite, including Jira, Confluence, Tempo, and Cost Tracker• Provide reports, updates, and training to business executives and staff regarding any changes or updates to the software suite.• Troubleshoot and resolve all Atlassian-related issues effectively and timeously.• Ensure consistent achievement of Service Desk (SLAs) and (CSR) targets. Show less
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Digital Production Manager
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Apr 2017 - Dec 2018
• Responsible for recruiting, managing and mentoring a team (4) direct reports, while also managing the overall work backlog, team schedules and daily operations in accordance with business goals. • Re-prioritising work and resolving timeline conflicts.• Continuous management of the lifecycle of all campaigns and projects from initiation to close out to ensure that deadlines are met.• Set and manage daily priorities with team members.• Maintain open and effective communication channels with internal teams.• Maintain close collaboration with the Head of Departments to ensure that work is assigned accordingly, in terms of staff's strengths, interests and experience. • Make use of the Atlassian Suite (Jira) to track work from initiation to close out.• Monitor tracked time and the associated utilization rates. Show less
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Digital Project Manager
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Jan 2013 - Mar 2017
• Lead and manage end-to-end digital projects, ensuring successful project delivery within scope, budget, and timeline.• Collaborate with stakeholders to define project objectives, requirements, and success criteria.• Develop and maintain project plans, including task assignments, schedules, and resource allocation.• Coordinate and communicate project progress, milestones, and risks to internal teams and clients.• Identify and mitigate project risks and issues, implementing appropriate contingency plans.• Manage project budgets and financials, tracking expenses and ensuring cost-effectiveness.• Facilitate effective collaboration and communication among cross-functional teams, including designers, developers, marketers, and content creators.• Coordinate and oversee the execution of various digital initiatives, such as website development, mobile apps, social media campaigns, and digital advertising.• Ensure adherence to quality standards and best practices in digital project management.• Conduct post-project evaluations to capture lessons learned and drive continuous improvement.• Stay updated on industry trends and emerging technologies to provide innovative digital solutions.• Foster a positive team environment, providing guidance, support, and mentorship to team members. Show less
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AVIS Southern Africa
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South Africa
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Motor Vehicle Manufacturing
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700 & Above Employee
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Web Portal Supervisor
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Jul 2008 - Dec 2012
• Responsible for managing content updates for all Avis Rent-a-Car Digital Channels. • Supervise the Avis Digital Team, including the Club Red Coordinator, Content Manager, and Service Desk Administrator, responsible for Online Help Desks and the Travel Loyalty Program.• Required to process content updates using Umbraco and Sharpspring Content Management Systems.• Manage the creation and distribution of email newsletters, banners, and online campaigns.• Conduct SEO research and implement updates to optimize website performance.• Track and report on Google Analytics and Google Adwords data for insightful analysis and decision-making. Show less
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Club Red Co-ordinator
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Feb 2004 - Jun 2008
• Monitor, control, and oversee loyalty program operations to ensure they meet customer expectations and align with company goals.• Contribute to the development of training materials and facilitate training sessions on the loyalty program.• Maintain ongoing monitoring of loyalty program redemptions and intervene as necessary to maintain compliance with company standards.
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Education
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University of South Africa/Universiteit van Suid-Afrika
Foundation Phase Teacher - Reception Year -
2015 - 2016
Snap Tech International
Agile Project Management Practitioner, Project Management
Community
