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Experience

    • United Arab Emirates
    • Telecommunications
    • 1 - 100 Employee
    • Senior Sales Manager
      • Jan 2021 - Present

      Global Messaging, IPX and Carrier Sales Manager Global Messaging, IPX and Carrier Sales Manager

    • Telecommunications
    • 1 - 100 Employee
    • Key Account Manager - Wholesale
      • Jan 2020 - Dec 2020
    • Saudi Arabia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Enterprise Client Manager
      • Jan 2016 - Dec 2019

      Oversee the promotion of the catalogue of solutions and services that the organisation offers to ensure that it is accessible to stakeholders with strategic intents. Facilitate the selling of solutions to ensure that they meet their strategic anchors, create depth in current client accounts, and establish new opportunities for new accounts and business development. Ensure the achievement of sales targets, build and maintain favourable relations with company clients, and effectively conduct account planning. Constantly ensure the timely delivery of organisational solutions to clients according to customer requirements as well as forecast and track key metrics. Liaise with sales teams to foster company growth and aid in high severity requests as well as escalations. Show less

    • Solutions Consultant
      • Oct 2014 - Dec 2015

      Built and sustained mutually beneficial relationships with clients of a medium complexity base, directed the scope of work determination, conducted product pricing and managed RFP/RFI responses. Participated in the development and implementation of a solution, established and oversaw account plans, as well as ensured the achievement of cloud sales. Oversaw cross-selling and up-selling campaigns into existing accounts and negotiated contract terms, costs and pricing models. Led client presentations, sales teams and channel partner training and provided expert advice in terms of whether to pursue or abort a deal. Developed and executed the organisation’s cloud strategy and value proposition and provided advice to key stakeholders on the value of the company’s cloud services. Explored new markets and trends to ensure that the organisation remains at a competitive advantage and effectively defined the sales approach for different market segments. Show less

    • Business Development Consultant
      • Feb 2012 - Sep 2014

      Identified and developed new business opportunities for the business, as well as built and expanded the presence of the organisation and its service offerings. Constructed relationships with customers to foster the development of an individual pipeline to ensure the achievement of the organisation’s monthly sales targets. Formulated customer database to address their business requirements, and developed, presented as well as differentiated customer value proposition that addressed their business drivers. Oversaw the management of existing accounts, managed sales activities inclusive of pipeline management and sales forecasting and effectively closed deals with customers. Retained company customers and grew the existing client base, and built as well as maintained relationships with the internal sales team, partners, and suppliers. Show less

    • Product Manager
      • May 2010 - Jan 2012

      Oversaw the creation of the organisation’s business case development process, created sales and marketing material and negotiated SLA parameters. Facilitated product launches, developed pricing strategies, and managed the retention and growth of existing revenue. Presented on IS’s Managed Services value proposition, developed and maintained product documentation, and aided the sales team with regards to closing large deals. Provided feedback to Manco on market conditions, and managed product efficiency to ensure on-going relevance and competitiveness. Show less

Education

  • University of KwaZulu-Natal
    Bachelor of Commerce (BCom), Finance and Management
    2004 - 2007

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