Tanya Fernandes

Client Experience Executive at Meydan Free Zone
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Hindi -
  • Mrathi -
  • Urdu -

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Experience

    • United Arab Emirates
    • Government Administration
    • 100 - 200 Employee
    • Client Experience Executive
      • Jun 2022 - Present

    • Client Relationship Executive
      • Nov 2021 - May 2022

    • Sr. Customer Service Representative
      • Feb 2021 - Sep 2021

      To educate customer about product information. To solve customer queries regarding orders. Informing about tracking details and delivery status . FINANCE To scan orders and take necessary decisions in regards to payment to vendors. To educate customer about product information. To solve customer queries regarding orders. Informing about tracking details and delivery status . FINANCE To scan orders and take necessary decisions in regards to payment to vendors.

    • India
    • Design Services
    • 1 - 100 Employee
    • Sales Executive
      • Jul 2019 - Dec 2019

      -Worked as a point of contact with all clients: answering queries, offering advice and introducing new products. -Meet with potential clients to determine their needs. -Collect and analyze information and prepare monthly data and sales reports. -Stay current with trends and competitors to identify improvements or recommend new kitchen products ideas. -Worked as a point of contact with all clients: answering queries, offering advice and introducing new products. -Meet with potential clients to determine their needs. -Collect and analyze information and prepare monthly data and sales reports. -Stay current with trends and competitors to identify improvements or recommend new kitchen products ideas.

    • Qatar
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • Jul 2016 - Jan 2018

      -To provide an exceptional level of customer service to passengers. Ensuring their comfort and safety, with a “happy and helping way” attitude. -To provide an exceptional level of customer service to passengers. Ensuring their comfort and safety, with a “happy and helping way” attitude.

    • United Arab Emirates
    • Real Estate
    • 200 - 300 Employee
    • Client Relationship Executive
      • Jan 2016 - Jul 2016

      -Establishing relationship with the clients of the company. -Liaising with internal departments to ensure client needs are fulfilled effectively. -Working closely with Account Managers and Sales Consultants. -Letting customers know about other products the company offers. -Conducting business reviews about company products and services. -Establishing relationship with the clients of the company. -Liaising with internal departments to ensure client needs are fulfilled effectively. -Working closely with Account Managers and Sales Consultants. -Letting customers know about other products the company offers. -Conducting business reviews about company products and services.

    • Event Coordinator / Annual day events
      • Jun 2013 - Mar 2015

      • Organizing annual day events start to the end. • Training students to perform on stage. • Handling backstage. • Assigning duties. • Coordinating with Lights, Sound, Led screens, Collar mikes, etc. • In charge of costumes, props. • Creating excel sheets and word documents. • Organizing annual day events start to the end. • Training students to perform on stage. • Handling backstage. • Assigning duties. • Coordinating with Lights, Sound, Led screens, Collar mikes, etc. • In charge of costumes, props. • Creating excel sheets and word documents.

  • .
    • Mumbai Area, India
    • Interior Designer Consultant
      • Apr 2011 - Apr 2014

      • Worked with Clients to Design and Renovate Spaces to meet their standards. • To enhance the function, safety and aesthetics of given interior spaces. • Estimate budgets for project. • Ensuring that the project meets the client’s budget and timeframe. • Perform market research work in a bid to understand trends and likes of clients. • Interacting with Vendors and contractors. • Hired the laborers needed for the project. • Purchased the necessary design elements for the project. • Ensured that the project is completed ahead of time, or on time. • Supervising projects from beginning to end. • Lead a group of individuals who are aspiring to grow in Interior Designing • Supervised Interior Design sketches. • Worked on a Project with automation included, from beginning to end. Show less

  • Green Square Architects
    • Mumbai Area, India
    • Assistant Interior Designer
      • May 2010 - May 2011

      • Worked on a Renovation residence projects • Interacted with client to understand their needs • Market research • Created auto cad drawings to explain the designs to contractors and supervisors. • PowerPoint presentations for clients to help them understand the idea of the plan and design. • Handled the whole designing of the project from beginning to end. • Worked on a Renovation residence projects • Interacted with client to understand their needs • Market research • Created auto cad drawings to explain the designs to contractors and supervisors. • PowerPoint presentations for clients to help them understand the idea of the plan and design. • Handled the whole designing of the project from beginning to end.

Education

  • University of Mumbai
    Bachelor of Arts (B.A.), Psychology and Economics
    2013 - 2014
  • R. D. National College
    Higher Secondary Education
  • St, Joseph's Convent High School

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