Experience

United for College + Career Success

• United States
• Education Administration Programs
• 1 - 100 Employee

• College and Career Readiness Manager

  • Mar 2022 - Present

  The College and Career Readiness Manager (CCRM) will be responsible for spearheading a program focused on the identification, reengagement, and educational and career success of disconnected young people. The CCRM will develop linkages with a collaborative of programs providing education, training, and employment services to young people ages 18-24 years old (under 25). The program will provide information and access to services that will lead to career and postsecondary opportunities. The College and Career Readiness Manager (CCRM) will be responsible for spearheading a program focused on the identification, reengagement, and educational and career success of disconnected young people. The CCRM will develop linkages with a collaborative of programs providing education, training, and employment services to young people ages 18-24 years old (under 25). The program will provide information and access to services that will lead to career and postsecondary opportunities.



Florida Career College

• Higher Education
• 400 - 500 Employee

• Associate Director Of Career Services

  • Apr 2021 - Mar 2022

  The Associate Director of Career Services (“ADOCS”) is responsible for administering IEC’s job placement program by ensuring a successful placement experience for the students. The ADOCS assists the Director of Career Services in managing the daily productivity of the Customer Service Team member while serving as a member of the campus management team. In this capacity, the ADOCS has responsibility for the department meeting its goals and objectives The Associate Director of Career Services (“ADOCS”) is responsible for administering IEC’s job placement program by ensuring a successful placement experience for the students. The ADOCS assists the Director of Career Services in managing the daily productivity of the Customer Service Team member while serving as a member of the campus management team. In this capacity, the ADOCS has responsibility for the department meeting its goals and objectives



Chamberlain University

• United States
• Higher Education
• 700 & Above Employee

• Student Services Manager

  • Apr 2018 - Jan 2020

  Managed activities of student service colleagues to ensure that all new and continuing students receive effective services from in-scope functions. Responsible for selecting, training, supervising, and evaluating colleagues, which may include student workers. Maintained student services department budget and supervises all audits concerning Student Services workflows, including Federal Work Study, and Title IV. Provided coaching and feedback to student services colleagues in an effort to increase team efficiencies and team performance. Point of contact for escalated student issues. Expected to research, identify solutions and bring to satisfactory resolution with student. Collaborated with peers to analyze key metrics and student data to identify trends and process improvements, with a focus on at-risk students. Drives positive outreach to coach students around managing challenges and successes. Developed, monitored, and reported on all student service functional areas and implements systems to improve student satisfaction. Actively leveraged relationships with Academics, Admissions, SF Operations and other functional areas to deliver an optimal student experience from inquiry through to graduation. Lead or participated in student CARE initiatives and process improvement efforts. Maintained a detailed understanding of federal, state financial aid guidelines and laws while ensuring that all staff members are as well. Show less



University of Houston

• United States
• Higher Education
• 700 & Above Employee

• Program Director, Continuing Education

  • Feb 2013 - Mar 2017

  Oversaw several professional revenue generating programs with budget of over $1 Million. Dealt with customer relationship management system to manage and track interactions with clients. Directed the promotion of product or services by marketing to different customers through a variety of marketing channels. Worked with internal and external vendors, partners or constituents. Managing relationships and deliverable’s assuring timelines are kept. Directed short-term and long-term projects for product or services development. Managed budget and engages in strategic planning to ensure all goals are met. Hired and directed the activities of staff. Resolves personnel issues as they arise. Engaged in budget-planning and policy development. Implemented new programs and projects, and monitors ongoing activities of department. Reviewed department policies and processes and implements improvements as needed. Represented department to internal and external constituents. Show less



ATI Enterprises

• United States
• Education Management
• 100 - 200 Employee

• Director of Education

  • Oct 2011 - Nov 2012

  Provided leadership in planning, faculty recruitment and professional development, student retention, school and community relations, curricular management and accreditation standards.Coached instructors in teaching fundamentals in both individual and group settings, in order to foster a dynamic learning environment.Monitored and managed faculty professional developmentOversaw student attendance and retention improvement strategiesMonitored and managed the student re-entry processMonitored and managed the student externship personnel Show less

• Director of Career and Student Services

  • Jul 2011 - Oct 2011

  Collaborated with Executive Director to create strategic plans to enhance students services, placement rates, overall visibility of the Career Services officeProvided clarity on information regarding placement and industry trends.Set daily/weekly/monthly placemen goals according to run rateGathered, analyzed, and reported daily/weekly/monthly placement statistics, student services and job order statistics to Executive Director.

• Student Services Coordinator

  • Mar 2010 - Jul 2011

  Responsible for providing and documenting one-on-one advising sessions monthly.Facilitated the Pacific Institute Leadership program.Linked and referred students to community resources as needed.Liaison between students and instructors to set up tutoring and supplemental assignments necessary towards academic achievement.



Texas School of Business

• United States
• Higher Education
• 1 - 100 Employee

• Career Development Manager

  • Jul 2009 - Mar 2010

  Developed and maintained a strong working relationship with potential employers for all programs offered at campus to ensure consideration of a TSB graduate for employment. Provided career service staff with entry-level program specific job leads and orders. Represented the school to local employers through attendance at association and community meetings. Maintained an accurate database of employers and contacts Developed and maintained a strong working relationship with potential employers for all programs offered at campus to ensure consideration of a TSB graduate for employment. Provided career service staff with entry-level program specific job leads and orders. Represented the school to local employers through attendance at association and community meetings. Maintained an accurate database of employers and contacts



Lakewood Church

• United States
• Religious Institutions
• 100 - 200 Employee

• Student Ministry Volunteer Coordinator

  • Nov 2006 - Apr 2008

  Developed volunteer team to help facilitate and oversee all campaigns to recruit new volunteers Oversaw/Created user friendly application process for recruiting/interviewing Oversaw follow up and leader placement from recruitment campaigns Oversaw new recruit interview process and facilitated new volunteer orientation Created process for yearly evaluations of volunteer performance review Oversaw development of all student ministry Job descriptions Developed volunteer captains through monthly meetings Managed a volunteer team of 160. Show less



Dallas International University

• United States
• Higher Education
• 1 - 100 Employee

• Director of Admissions and Recruitment

  • Apr 2005 - Nov 2006

  Developed and administered a program to provide recruitment and admissions of students to GIAL in a timely and efficient manner. Made regular reports to the Dean of Students. Developed and implemented a strategy for recruitment Maintained good public relations with prospective students, families and school personnel through proper telephone technique, personal interviews, correspondence and complete and accurate record keeping Oversaw the admissions office, manage budget and design brochures Show less



The University of Texas Health Science Center at Houston (UTHealth Houston)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Coordinator, Admissions and Alumni Affairs

  • Apr 2003 - Aug 2004

  Coordinated and monitored all aspects of the recruitment, admissions and orientation processes Trained and coordinated individuals and groups participating in recruitment, admissions and new student orientation activities Coordinated the implementation of a recruiting plan with all relevant stakeholders Performed special projects to meet specific needs, such as open houses, special dinners or receptions, lectures, and visits of dignitaries. Counseled students on programs offered by the School of Public Health and career options after graduation. Sat on and administrated the Faculty Admissions Committee. Show less



University of Houston Law Center

• United States
• Higher Education
• 200 - 300 Employee

• Assistant Director of Admissions

  • Jul 2001 - Apr 2003

  Represented the Law Center to the public community of Houston, throughout Texas, and the nationDeveloped and implemented strategies and programs to facilitate recruitment and enrollment management, Supervised application process and staff of fourAdministrative support for faculty admissions committee as well as memberPlanned, organized and supervised implementation of university recruitment projects and eventsMaintained a high level of knowledge regarding the Student Information System and act as troubleshooter for Outreach and Admissions staffDeveloped and coordinated the publication of brochures, pamphlets and web page Show less

• Coordinator/Counselor, Career Services

  • Apr 2000 - Jul 2001

  Facilitated the whole office in transforming into a completely electronic process through the mastering of the eAttorney web based softwareOrganized and developed strategy for recruitment programsCoordinated and attended interview programs through extensive travelSolicited and scheduled employers for on and off campus recruitment programs Coordinated the UHLC hosted Texas In Washington Interview Program from publication development to scheduling of schools, students and employers.Facilitated events for faculty, legal community leaders and studentsCounseled Jurisprudence Doctorate candidates on career decisions, networking, resume writing, and interviewing skills Show less