Experience

Concentrus

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Recruiting Manager

  • Sep 2016 - Present

  USA Recruiting• Create job postings that are articulate, professional and attention-grabbing to attract the right candidates, posting these ads on various online and offline resources.• Provide recruitment research and candidate development for national and international clients.• Responsible for timely screening, scheduling, and selection of candidates, in response to customer needs and recruiting goals.• Support US recruiting team with all full cycle recruiting efforts and initiatives.• Manage resume and applicant tracking system (iCIMS, Bamboo HR).Taiwan Recruiting• Built a comprehensive employee recruiting strategy.• Full life cycle recruiting, sourcing to onboarding, of permanent and contract positions for Software engineers, IT director, accountant, assistant and occupational therapists. • Develop talent pipelines through networking, college relations, various professional associations, careers fairs, and digital media sources.• Seek out candidates through networking, social media and other tactics to hunt out the top people to fill open positions.• Screen qualified applicants, schedule and conduct interviews, administer DISC survey, checks references and conducts pre-employment process. • Experienced with Behavioral Based Interviewing techniques to conduct thorough interviews to understand worker’s specialized skills, experience, and expertise.• Serve as the liaison between the company and the candidates by handling phone calls, questions and other details before and after interviews.• Engage with new comer on an ongoing basis to increase worker retention.• Builds a pipeline of potential candidates and develops a strong referral network.• Collaborate with and advise hiring Managers on hiring criteria and motivation including; quantity, level, job description and qualifying factors to achieve desired outcome of a successful placement.• Work with outside agencies and vendors on staffing issues and special projects. Show less

• Recruiter

  • Sep 2016 - Present



TOP talents consultants

• Taiwan
• Human Resources Services
• 1 - 100 Employee

• Consultant

  • Mar 2014 - Sep 2016

  * Talent Finder in Finance, FMCG and Hospitality sectors. * Focuses on working with senior talent to fill technical positions including Senior Managers/Directors, Business Analysts, Sales Executives, RD, Coo, CMO, and Managing director etc. * Specialties: Full life cycle recruiting, corporate recruiting, recruiting services, technical staffing, consulting, strategic staffing, retained executive search, recruiting strategies, direct sourcing, candidate sourcing, candidate screening, salary negotiation, resume preparation, interview coaching, career coaching, and headhunting. * Business development, account management, and client relationship management. * Responsible for client service, after-sale support, and client relationship management. Show less



Village Culinary Groups

• Training Manager

  • Mar 2012 - Mar 2014

  * Number of Subordinates: 3 * Contribute to the performance and to the sustainable competitive advantage of the group by the development of individuals, teams and organizations. * Lead a team of learning professionals to oversee group-wide non-technical L&D programs (soft skill, Leadership, language, e-Learning). * Being responsible for Talent development, Succession Planning, Performance Management, Career Planning and playing a role of HR business partner. * Constantly diagnose individuals, teams and organizations short and medium-term needs. * Institutionalized a competency-based learning roadmap for over 500 employees. * Construct short and midterm development plans. * Locally look for/create/roll-out/evaluate high quality learning solutions. * Accompany change by being a change agent for HR projects and by accompanying managers in the driving of their projects. * Designed the integrated talent career planning procedure to deeply enhance the alignment and follow-up. * Managed vendors and activities, among them needs analysis, learning design, and evaluation. * HACCP、ISO22000 System Established. * Employee Relations: holding Chef Competitions, End of year Dinner Gala, Waiter & Waitress Competitions, Wedding Planner Competitions. * Government-Sponsored Programme: Service Industry Innovation Research (SIIR), Taiwan Training Quality System (TTQS), E-Learning, Train the Store Manager grogram etc. Show less



Comebuy

• Germany
• Business Consulting and Services
• 1 - 100 Employee

• Training Manager

  • Apr 2010 - Feb 2012

  * Leading Bubble Milk Tea Company in Taiwan. * Responsible for overall 100 stores Auditing and Coaching. * Established Mystery Shopper programme. * Institutionalized a competency-based learning roadmap. * Developed training results measurement to increase sales revenue. * Designed blended learning solutions. Improved learning management system. * Allocated training relevant resources and budgets. * Managed multitask work in a strong-paced environment. * Mentored and supervised multi-function staff. * Employee Relations: End of year Dinner Gala & Waiter & Waitress Competitions. Show less



Subway

• United States
• Restaurants
• 1 - 100 Employee

• Area Manager

  • Oct 2008 - Apr 2010

  * Manage, supervise and coordinate all activities at Subway, 7 shops in South Australia Region. * Provide energetic leadership to over 70 associates. * Responsible for all aspects of running a fast casual restaurant including staffing, scheduling, ordering, training, and profit and loss. * Oversee daily store operations, maintain customer appreciation while ensuring stores operate cost effectively, disarm escalated situations or handle customer complaints, scheduling employees, training, hiring new personnel, motivating associates, and other important employee relations. * Responsible for planning, organizing, leading and supervising all dimensions of business, annual developing plan, budget, new store opening project, standard operating procedures, training system and purchasing system. * Analyze financial data and develop action plans to increase profitability and control expenses. * Capitalize business opportunities in the community by focusing on local store marketing initiatives. * Responsible for analyzing P&L and reporting findings to executives on a weekly basis. * Improve operational execution through problem identification and resolution while adhering to company standards. * Develop and maintain positive relationships with local community, guest and associates. * Sales Goal improved from 34th to1st within the area. * Reward: Manager of the year 2010 in South Australia Region (110 stores). * Reward: 2nd place in Sub Jammer competition in South Australia Region, 2010. (World's Fastest Subway Sandwich Artist Competition) Show less



Rydges Hotels & Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Restaurant Supervisor

  • Jan 2006 - Oct 2008

  * Maintain the day to day operations of the restaurant. * Implementing and maintaining exceptional customer service standards. * Communicating and implementing dining vision, mission, goals, objectives and strategic plans. * Manages the restaurant by preparing the shift prior to any team members arriving. * Facilitate hiring, reviewing and daily supervision of employees. * Motivates team members by being a hands on example and staying positive. * Manages the restaurants bar inventory, costs, orders and continued training. * Responsible for labor and controllable expenses. * Interacted with guests to obtain feedback on product quality, service levels and cultivate relationships. Show less


Mercure Centro Hotel
• Australia
• Hospitality
• 1 - 100 Employee
• Banquet Server

  • Oct 2003 - Nov 2005