Management Consultant

• Sep 2022 - Present

Associate Trainer

• Dec 2019 - Present

Experienced Trainer working with organisations to empower their teams and consumers by adopting person centred principles and tools. Bringing heart, the art of story telling and the consumer back to the core of business to provide a strong data evidence base for decision making. Experienced Trainer working with organisations to empower their teams and consumers by adopting person centred principles and tools. Bringing heart, the art of story telling and the consumer back to the core of business to provide a strong data evidence base for decision making.

Management Consultant

• May 2019 - Sep 2022

Experienced consultant with a demonstrated history of working across industries and sectors to deliver great outcomes and transformational change. Skilled and experienced in: - Project Management - Change management - Facilitation - Stakeholder management and engagement - Public speaking - Business requirements analysis - Business process design - Service blueprinting, design and evaluation Experienced consultant with a demonstrated history of working across industries and sectors to deliver great outcomes and transformational change. Skilled and experienced in: - Project Management - Change management - Facilitation - Stakeholder management and engagement - Public speaking - Business requirements analysis - Business process design - Service blueprinting, design and evaluation

Project Officer

• Mar 2017 - Sep 2019

Leading and implementing IT, strategic and service design projects throughout the organisation with a strong focus on :- change management - stakeholder management - policy development and implementation - business process improvement and design - risk management - compliance and data security. Responsible for all aspects of the project life cycle from a business case to full project review.

Senior Practice Consultant

• Apr 2016 - Jun 2018

Provision of regular and ongoing professional and clinical supervision and coaching to multi-disciplinary Housing and Homelessness Services teams. As the Senior Practice Consultant my primary focus in the role was to develop the Professional Growth and Development framework which aimed to increase professional skills and competencies of the team by introducing reflective practice, best practice principles and coaching for performance.

Housing Connect Front Door Coordinator / Senior Worker

• Sep 2014 - Jun 2018

Combining leadership and management for the Housing Connect Front Door team. Responsibilities include preparation of budgets and financial reports, contributing to annual planning, leading a positive team culture and supporting the organisation in achievement of strategic and operational goals. Building strong stakeholder relationships across sectors to contribute to policy and service design. I also held a specialist Domestic and Family Violence portfolio and membership of the peak body. Additionally, I was a representative on state and regional committees. This involved advocacy for the sector and consumers to funding bodies, national and local research bodies and working collaboratively with the sector to drive change. I also provided ongoing training, guidance and support to the Housing and Homelessness service teams and management.

Case Facilitator

• Feb 2014 - Sep 2015

Responsible for providing high quality service to all consumers accessing housing and homelessness services at the Housing Connect Front Door. Responsibilities included information provision, triage and assessment, referrals, as well as crisis work. Held Domestic & Family Violence (D&FV) portfolio during appointment and provided a specialist service to all individuals and families accessing service as a result of being impacted by D&FV.