Experience

Simitri Group International

• Singapore
• Professional Training and Coaching
• 1 - 100 Employee

• Learning Experience Designer

  • May 2018 - Present

  Content Developer and Project Manager: • Provide instructional design and project support for customized client training materials for virtual and instructor-led training • Maintain project management principles and oversee multiple concurrent programs • Create materials for virtual delivery – WebEx, SABA, Zoom, and Adobe Connect • Engage with clients to understand their needs and ensuring their expectations are embedded in the final training program • Advise clients on content delivery based on adult learning principles • Quality assurance continual improvement on all training materials • Evaluate the effectiveness and accuracy of training content through an evaluation framework to ensure return on investment and organizational requirements are met Virtual Producer: • Co-ordinate with Account Manager and Facilitator for participant list and evaluation links/QR Codes • Manage all technical aspects of producing virtual training sessions across Webex, Adobe Connect, and Zoom – explaining interactive tools, providing audio assistance via chat, assigning participants to breakout sessions, launching polls, and coordinating volunteers for role-plays. • Ensure flawless delivery of content and accurate timekeeping • Troubleshoot and escalate issues for participants and facilitator • Co-facilitate when required Show less



Metro North Health

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Senior Training And Development Specialist

  • May 2017 - Nov 2018

  • Coordinate the change and training needs a statewide S4/HANA Program implementation • Design and develop training artifacts and activities for a blended training method in SAP Enable Now • Manage change and training development by leading and coordinating specialist training teams • Build the capability of best practice models and learning frameworks that support the success of the Learning and Development team goals • Provide advice and recommendations for effective LMS for co-ordination and reporting on training outcomes • Facilitate the successful transfer of business and technical skills to promote adoption of change within the business • Initiate and influence relationships with and between internal and external stakeholders to manage needs, expectations, risks and support change Show less



Digital Learning Partners

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Instructional Designer/Facilitator

  • Dec 2016 - May 2017

  Key Project Responsibilities: • Design, develop and deliver eLearning course structures, content, training manuals and methods of presentations and evaluations for multiple project implementations • Supervise timely accomplishment of project objectives • Manage key project risks and change • Ensure the highest quality of the implemented project manage communication between project stakeholders • Cross trained 30 Managers 6 weeks to successfully use software Management: • Responsible for creating, improving, and developing Training Strategies and Training Needs Analysis for IT Project • Manage training team and contractors • Provide specialist expertise in program and project activities Key Achievements: I managed the training development cycle for a software implementation of a fleet management system. Successful migration was achieved through change management techniques and training. The success of this project ensured the client was able to maintain and expand their position in the fleet management industry. Show less



Queensland Health

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Training and Documentation Officer

  • Dec 2014 - Nov 2016

  • Provide expertise in specialized program/project activities • Use instructional design methodology to design, develop and deliver training materials – eLearning modules, QRG, FAQ, simulations • Maintain current and future Training Needs Analysis • Support content development and structure of training documentation and project documentation • Draw an overall training plan for the project • Use a variety of training methods • Monitor and evaluate training program effectiveness, success and return on investment • Manage risks and resolve problems that arise during the training program • Organize and schedule drop in myHR information sessions for any user • Maintain first level support – phone, email and face to face - for myHR and Workbrain software • Report support numbers and escalate issues for resolution • Monitor reoccurring support issues and feedback to team to update training material Show less



Evocca College

• Higher Education
• 1 - 100 Employee

• Branch Manager

  • Aug 2011 - May 2014

  • Maintained team member performance above KPI standards • Set daily operational direction in morning huddles • Gain feedback and evaluate student feedback • Analyze and distribute tasks as per area of expertise • Develop training and management documentation • Report any problems to the Campus Manager • Offer solutions to management regarding training related queries • Maintained team member performance above KPI standards • Set daily operational direction in morning huddles • Gain feedback and evaluate student feedback • Analyze and distribute tasks as per area of expertise • Develop training and management documentation • Report any problems to the Campus Manager • Offer solutions to management regarding training related queries