Tanweer Nehal
Assistant Sales Manager at Bin Dasmal Group - (Division : General Trading)- Claim this Profile
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Bio
Faisal Ashfaq
It was a pleasure working with Mr Nehal. He is very hard working and always think on his feet. He kept us motivated with his positive attitude and he always look for solutions, not problems.
Faisal Ashfaq
It was a pleasure working with Mr Nehal. He is very hard working and always think on his feet. He kept us motivated with his positive attitude and he always look for solutions, not problems.
Faisal Ashfaq
It was a pleasure working with Mr Nehal. He is very hard working and always think on his feet. He kept us motivated with his positive attitude and he always look for solutions, not problems.
Faisal Ashfaq
It was a pleasure working with Mr Nehal. He is very hard working and always think on his feet. He kept us motivated with his positive attitude and he always look for solutions, not problems.
Credentials
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Verified International Academic Qualifications
World Education ServicesNov, 2020- Sep, 2024
Experience
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Assistant Sales Manager
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Jan 2014 - Present
▪ Generating Sales Leads through personal networking by visiting different trade exhibitions, online marketing and social media networking, cold calling, visits to new sites and meeting project heads etc. ▪ Managing client accounts and acting as a single point of contact and escalation. ▪ Developing and maintaining strong relationship with clients and business partners. ▪ Meeting and endeavoring to exceed sales targets agreed with all partner brands associated with the principal organization. ▪ Identifying and converting potential business opportunities into prospect sales ▪ Ensuring timely and aggressive follow-up over running leads to increase business chances. ▪ Developing and delivering product benefit related presentations to clients and performance related presentations to management. ▪ Estimating costs related to Installation and Maintenance for products. ▪ Address problems faced by client and working to resolve the issues. ▪ Assess customer requirements in depth and provide well composed solutions that suit client needs. ▪ Implementing efforts to ensure all quarterly and annual targets are achieved and exceeded. ▪ Keeping up to speed with Market trends and Client activities and making proactive arrangements to tackle competition. ▪ Providing trainings to clients on product usage and handling, and to avoid safety hazards. ▪ Supervise after sales implementation of projects ▪ Ensuring sales contracts are prepared in proper accordance with the local law. ▪ Keep records of sales, revenue, invoices, payment follow-ups etc. ▪ Provide trustworthy feedback and after-sales support. Show less
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Sales Officer - (Financial)
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Mar 2013 - Jan 2014
▪ Responsible for lead generation through cold calling and relationships with existing clients. ▪ Developing strong sales pitch and delivering presentations to generate business prospect. ▪ Assess client eligibility and financial status and offering suitable credit products. ▪ Developing and maintain sales records and customer database. ▪ Helping client with all the necessary documentation for credit cards. ▪ Following up on ongoing leads to ensure successful sales closures. ▪ Meeting and putting efforts to exceed all defined sales targets. ▪ Keeping client updated with the current status of their credit card requests. ▪ Cross Selling other financial products to new and existing clients best suited to client needs. ▪ Applying time management and organizational skills to manage multiple customer at once and ensure smooth multitasking. ▪ Developing knowledge about multiple financial product offerings. ▪ Keeping strong knowledge of products and services and helping clients with the best solutions. ▪ Preparing monthly and quarterly performance reports and lead records for the management. ▪ Preparing business analysis reports and delivering presentations to managers projecting business growth chances. ▪ Attending in-house trainings and self-studying about improving sales and customer account management skills. Provide trustworthy feedback and after-sales support Show less
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Fedex Kinko's
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United States
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Plastics Manufacturing
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Equipment Handling & Inside Sales Representative
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Apr 2012 - Feb 2013
▪ Responding to customer inquiries about products and services ▪ Taking customers requirement and offering them best suited printing solutions and services ▪ Cold calling through ready leads and offering prospect clients with products and services. ▪ Creating and Maintaining customer accounts ▪ Generating opportunities of repeat business through special offers ▪ Preparing pricing and shipment quotes for the customers ▪ Introducing Business Process outsourcing model to clients and convincing them to switch to FedEx Kinko’s services. ▪ Working with large scale facility management projects and providing them with printing, scanning and copying services along with software solutions. ▪ Learning to operate different makes and models of Printing, Copying Scanning machines and training peers and clients upon usage of hardware and software services ▪ replace equipment parts where ▪ Helping sales manager by designing tailored pricing plans according to client infrastructure. ▪ Calling clients to keep up with their feedback on customer experience and support provided by FedEx Kinko’s. Show less
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United Bank Limited
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Pakistan
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Banking
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700 & Above Employee
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Phone Banker (Financial Customer Service)
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Mar 2011 - Feb 2012
▪ Attending to bank customers’ inquiries and complaints generated through calls, emails, fax and through the bank website ▪ Helping clients open bank accounts and obtain other financial services ▪ Assessing clients’ financial background and suggesting them suitable financial products ▪ Helping clients with processing of different bank services, including bank transfers, payment of utility bills through bank account, credit card payments, loans etc. ▪ Processing telegraphic transfers, demand drafts, money orders, foreign currency exchange etc. ▪ Maintaining strong follow up over client requests ▪ Handing issues with customer accounts ▪ Keeping up to speed with all the latest information about new and existing products and services. ▪ Keeping customers about status of their complaints through calls, system generated SMS and emails ▪ Providing high level of customer satisfaction and service at all times ▪ Listening to and empathizing with irate customers facing issues and providing them with resolutions to their problems. ▪ Adhering to company define quality and productivity benchmarks while maintaining high level of customer happiness ▪ Managed a team of 15 Individuals in the absence of team leader. ▪ Ensuring achievement of all defined quality and productivity KPI targets by the team. Show less
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Ufone
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New Zealand
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Telecommunications
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1 - 100 Employee
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Customer Service Representative (Telecom Industry)
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Apr 2008 - Feb 2011
▪ Attended Calls, Emails from End Customers of GSM Postpaid and Prepaid services. ▪ Provided customer with detailed information about existing products and services ▪ Created opportunities for up-selling new products and services ▪ Managed VAS Services Activation/Troubleshooting for the customer. ▪ Handled first level technical issues related to broadband and mobile services for end users. ▪ Prepared presentations and reports for the Team leader. ▪ Performed trend analysis on a monthly basis. ▪ Conducted Pre and Post Shift Refresher sessions. ▪ Conducted Training of New joining Staff members. ▪ Monitored performance reports and highlighted areas of improvement. ▪ Conducted Monthly Customer Satisfaction Surveys. ▪ Managed escalations of high priority incidents. ▪ Took steps based on team performance reports to produce better results and improve overall team ranking. Show less
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Education
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2007 - 2010
Karachi University
Bachelor of Commerce - BCom, Business/Commerce, General
Community
