Senior Sales Developement Representative

• Jul 2022 - Present

- Identified client needs and suggest appropriate products/services and customise product solutions to increase customer satisfaction- Hands-on experience with multiple sales techniques and a good understanding of sales performance metrics- Managed and maintained a pipeline of interested prospects, generated qualified opportunities and engaged sales executives in next steps to ensure customer retention.- Boosted top-line revenue growth, customer acquisition levels, and profitability by being the top SDR across both locations US and India.- Proficiency in using Salesforce, Outreach, ZoomInfo, SixSense, Buildwith, Similar Web.- Building long-term trusting relationships with clients and turning them into new business opportunities for the company.- Mentored new hires, cultivated a strong relationship and became their person for any problems they face. - Successfully became a trusted representative between the sales development team and the top- level decision makers to communicate the opinions and challenges and bridge the gap between the two to ensure a smooth working environment.Key Highlights-- Awarded as the top Inbound SDR Producer for year 2022 with a YTD of 157%.- Promoted to a Sr. SDR Role - Became an Avalara Certified Mentor- Appointed as a representative on the Sales Advisory Board.- Generated more than 1.5 million dollar opportunities for the organisation which turned out being the highest revenue generated that year by a single representative. Show less

Inbound Sales Development Representative

• Jun 2021 - Jul 2022

As an Inbound Sales Development Representative at Avalara, the main priority of my position is toconnect with ESB owners to learn more about their plans for growth and tax pain. I do this byfollowing up on leads generated by marketing initiatives and maintaining active engagement tounderstand their business and challenges. I am also responsible for responding to incoming web andphone inquiries to share product and service knowledge. My goal is to agree on a solution or serviceAvalara can offer to make tax compliance worry-free. Show less

Brand Representative

• Dec 2020 - Mar 2021