Tanvi Fadnis Pol

NDIS Support Coordinator at Afea Care Services
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • English Professional working proficiency
  • Hindi Native or bilingual proficiency
  • Marathi Native or bilingual proficiency

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Credentials

  • First Aid and CPR
    TCP Training
    Nov, 2014
    - Sep, 2024

Experience

  • Afea Care Services
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • NDIS Support Coordinator
      • Jun 2021 - Present

    • Care Manager - Team Leader
      • Jul 2019 - Aug 2021

    • Care Manager
      • Jan 2018 - Jun 2019

    • Care Coordinator - Team Lead
      • Nov 2016 - May 2017

      • Managing care coordination team and various stakeholders through face to face, over-the-phone support and email to ensure our clients in Aged Care & Disability are fully matched and supported with the right Community Support staff.• Increasing services/brokerage client sale, managing Community Support staff inquiries, using our employee management system (ABMS), and liaising across various functions across departments to ensure smooth operations.- Staff performance management and training- Report writing, weekly reports and analysis, conducting weekly team meetings. Show less

    • Care Coordinator
      • Apr 2015 - Nov 2016

      • Care Coordinator (Aged Care & Disability)• Scheduling client services including community and in-home respites, personal care, domestic assistance, social support, transport, shopping and meal preparation.• Recording and updating care plans, reporting feedback and incidents.• Delivering excellent relationship management, customer service and office administration across key stakeholders such as non-profit organisations & our Community Support staff in fast paced working environment.• Personally manage and resolve any complex inquiries and complaints. Show less

  • Oporto
    • Australia
    • Restaurants
    • 300 - 400 Employee
    • Assistant Manager Customer Service
      • Jul 2013 - Jan 2015

      • Managing team, preparing deployment charts, scheduling casuals, preparing roster • Handling customer complaints with customer care at fore front • Goal oriented service to increase store efficiency • Responsible for maintaining store operations and exceeding customer visits • Able to build strong relationship with customers through customer focused service • Offering hands on analysis in business growth through sales • Supervising,training and motivating staff, ordering stock and managing deliveries • Ensuring Oporto policies and procedures are met and well executed in the store • Direct assistance to Store Manager/Franchisee owner in building business Show less

  • War Memorial Hospital
    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Dietetics and Food Service Intern
      • Sep 2014 - Oct 2014

      3 Weeks ‘Red Plate project’: To increase food intake using color-contrast tableware 3 Weeks ‘Red Plate project’: To increase food intake using color-contrast tableware

  • St. George Hospital
    • Australia
    • Medical Practices
    • 1 - 100 Employee
    • Dietetics Intern
      • Jun 2014 - Jul 2014

      2 weeks: Upper GI Surgical ward 3 weeks: Renal ward and Renal Outpatient clinic 2 weeks: Upper GI Surgical ward 3 weeks: Renal ward and Renal Outpatient clinic

  • Prince of Wales Hospital
    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Dietetics Intern
      • Apr 2014 - May 2014

      2 weeks: Oncology and Hematology wards 3 weeks: Aged Care and Spinal Rehab wards 2 weeks: Oncology and Hematology wards 3 weeks: Aged Care and Spinal Rehab wards

  • Auburn Community Health Centre
    • Community Services and Dietetics Intern
      • Mar 2014 - Apr 2014

      Planned and developed “The SLIDE GUIDE-The Sri Lankan and Indian Diet and Exercise Guide” for the South Asian community Participated and helped improve ongoing community health projects In process of developing a mobile application based on "The Slide Guide" Planned and developed “The SLIDE GUIDE-The Sri Lankan and Indian Diet and Exercise Guide” for the South Asian community Participated and helped improve ongoing community health projects In process of developing a mobile application based on "The Slide Guide"

  • B.Y.L Nair Hospital
    • India
    • Biotechnology Research
    • 100 - 200 Employee
    • Dietetics Intern
      • Jul 2012 - Sep 2012
  • Jupiter Hospital
    • India
    • Hospitals and Health Care
    • 700 & Above Employee
    • Dietetics Intern
      • Nov 2011 - Dec 2011

Education

  • University of Wollongong
    Master of Science (Nutrition and Dietetics), Health Services/Allied Health/Health Sciences, General
    2013 -
  • S.N.D.T University
    Bachelor's degree, Foods, Nutrition, and Wellness Studies, General
    2011 - 2012
  • P.M.M Inner Wheel School
    1998 - 2007

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