Retail Performance Assistant Manager

• Apr 2022 - Present

Retail HR Assistant Manager

• Apr 2021 - Apr 2022

Senior Retail HR Executive

• Apr 2018 - Apr 2022

Senior Training Executive

• Apr 2011 - Apr 2018

• Managing dealers in training related topics based on service level agreements.• Bridge in between BMW office and dealers in communications pertaining to training and qualification.• Administering Training Management System for users' learning experience.• Deliver Non-Technical Training to dealer staff based on a defined Non-Technical Training Schedule. The training includes retail job specific knowledge and skill sets.• Obtain a good understanding of the market situation and demonstrate it on training course delivery to the dealer staff• Adapt training contents from the company to the needs of the local market where applicable.• Deliver Training courses to dealer staff in a manner where the staff are able to demonstrate good understanding of the training material on follow on projects or tests.• Attend TtT (Train the Trainer) courses as required• Handling overall Talent Management System (TMSi) for Malaysian dealer as Market Administrator and Service Provider (regional training) to Singapore importer markets-advisor to dealers – first contact person-assisting dealers managing user accounts-guidance on how to use system-troubleshooting-contact person between central team in Munich and market-reporting to central team on Market progress • Handling movement process for the rental training cars and engines from port to Cyberjaya office, with close communication with forwarders• Work on SAP system - issuing Goods receipt and Purchase Orders

Training Executive

• Apr 2007 - Apr 2011

Training Administrator

• Mar 2005 - Apr 2007