Experience

Miller Apartments Adelaide

• Australia
• Hospitality
• 1 - 100 Employee

• Guest Service Agent

  • Oct 2020 - Present



Southern Neurology and Neurophysiology

• Australia
• Medical Practices

• Medical Secretary

  • Dec 2017 - Jun 2022



Miller Apartments Adelaide

• Australia
• Hospitality
• 1 - 100 Employee

• Guest Experience Agent

  • Apr 2018 - Apr 2020



Quest Apartment Hotels

• Australia
• Hospitality
• 300 - 400 Employee

• Front Office Supervisor

  • Jul 2016 - Dec 2017

• Guest Service Agent

  • Nov 2013 - Jun 2016



Miller Apartment

• Adelaide Area, Australia

• Guest Service Agent/Night Auditor

  • Mar 2009 - Nov 2013

  Night Auditor: 􀂃 Do daily banking including reconciliation. 􀂃 Check all paper work & verify reservations from morning and evening shifts 􀂃 Invoice to be sent to debtors. 􀂃 Prepare all departures for next day. 􀂃 Prepare daily briefing sheet for the executive team for the following day. 􀂃 Run all night audit reports. 􀂃 Floor checks of the hotel Guest Service Agent: 􀂃 Register incoming guest. 􀂃 Greet guest every time they walk in through the lobby. 􀂃 Handling cash and posting into correct account holder. 􀂃 Assisting in-house guest with any queries. 􀂃 Make reservations according to guests preferences 􀂃 Cash tilt check and banking 􀂃 Keep current on the hotel development 􀂃 Obtain appropriate approvals & signatures Room Attendant : 􀂃 Cleaning & preparing room according to hotel standards.  Assisting with guest with additional queries. 􀂃 Making sure that the room is set up with great attention to details. 􀂃 Ensuring work place is clean at all time. 􀂃 Fill up trolley and store room once daily job is done and stock take every end of month. 􀂃 Replenish any mini bar item used by previous or current guest.



MaxCity Services Ltd

• Secretary/Accounts Clerk

  • Aug 2007 - Jan 2009

   Attending phone calls and making appointments with clients  Keeping track of debtors and creditors.  Making payment while taking into consideration monthly budget of the company  Filling documents, photocopying, scanning and binding to be done on a daily basis.  Keeping track of important documents and cheques to be signed.  Keeping current with company policies and new development.  Remain up to date with company properties status.  Draft letters, contracts and minutes for executive teams.  Work aside the team for daily and short terms goals.  Bookkeeping, reconciliation of accounts every end of month



Ah Khoy Ha Chow Co.Ltd

• Sales Person

  • Feb 2004 - Jan 2006

  􀂃 Advising clients on colour selection and design. 􀂃 Ordering stock. 􀂃 Arrange delivery for clients. 􀂃 Create new displays every week in the showroom. 􀂃 Participate in refunds and exchange of any damage or unwanted goods. 􀂃 Negotiate deals for clients with owner. 􀂃 Filling paperwork and keeping work place tidy. 􀂃 Advising clients on colour selection and design. 􀂃 Ordering stock. 􀂃 Arrange delivery for clients. 􀂃 Create new displays every week in the showroom. 􀂃 Participate in refunds and exchange of any damage or unwanted goods. 􀂃 Negotiate deals for clients with owner. 􀂃 Filling paperwork and keeping work place tidy.